Quality Manager

3 weeks ago

St Albans, United States Dairy Farmers of America Full time

Manage and lead a team of individuals to ensure effective quality execution, continuous improvement, and regulatory compliance. Provide leadership within the facility to drive positive change through influence and example. In conjunction with plant operations, build and maintain an effective culture of food safety and quality within the facility. Develop and maintain facility systems and processes that ensure finished product is food safe and meets finished product specifications. Function as a highly organized, effective communicator with an inquisitive mind with the capacity to investigate and lead solution-based decision making in the plant.

 

Job Duties and Responsibilities

  • Ensure daily plant quality and food safety operations are compliant with DFA policies, procedures and local, state and federal regulations
  • Maintain audit readiness
  • Maintain a robust food safety program and subsequent quality program
  • Escalate non-conformance events to the quality director and plant manager
  • Oversee plant sanitation to drive a robust sanitation program
  • Ensure the plant pest control programs are current, followed, and utilized to enable proactive maintenance
  • Manage the facility’s change control program to enable robust risk assessment and decisions
  • Ensure compliance to specification, manufacturing instructions and preventive maintenance programs. Partner with operations to ensure preventive maintenance program is robust and adhered to
  • Collaboratively lead investigations relating to non-conforming events driving to root cause(s) and effective resolution
  • Manage hold and release programs
  • Review records on a daily basis to ensure all records are completed as required and review/approval is current for preventive controls, laboratory, sanitation, production and verification checks
  • Foster a positive and effective work culture with direct reports
  • Identify and retain highly effective personnel through proper selection, training, and expectations. Develop and grow talent
  • Track and report on plant quality key performance indicators (KPIs)
  • Participate in the annual plant budgeting process
  • Partner with the plant manager on identifying key capital projects that support food safety and quality initiatives
  • Provide training to the plant personnel concerning food safety, Food Safety Modernization Act (FSMA), and regulatory compliance
  • Provide quality leadership during unplanned events or emergencies
  • Provide visible leadership by participating in facility walk throughs and internal audits
  • Engage and interact with all personnel on a regular basis assisting them with their challenges and questions concerning food safety
  • Collaborate with R&D during new/reformulated product introduction to ensure compliance with already established specifications and regulatory requirements
  • Serve as the point of contact for customer related issues, complaints or inquires
  • Manage plant complaint investigations ensuring a thorough, effective, timely and customer facing response
  • Monitor compliance to customer expectation and specifications; communicate any issues/concerns
  • Maintain plant preparedness for customer and regulatory visits
  • Be responsible for all analytical and micro activities performed at the facility
  • Oversee the development of laboratory practices to ensure accurate and precise quality control (QC) results
  • Perform data analysis to identify critical trends or find leading indicators to enable proactive decisions
  • Coordinate the collection and evaluation of raw materials and finished products
  • Ensure the Environmental Monitoring Program (EMP) is robust and risk based with a search and destroy mentality applied. Determine root cause of failures and take the appropriate corrective action
  • Escalate nonconformances to quality director and plant manager in a timely fashion
  • Coordinate and supervise factory and external lab testing of samples; generate Certificate of Analysis (COA’s)
  • Maintain the quality management system and ensure documents are up to date and comply to the food safety and quality (FSQ) policies and standards
  • Prepare plant specific work instructions as needed
  • Ensure SSOP documents are robust and adhere to the sanitation standard
  • Ensure all forms and work instructions are reviewed, revised, and updated annually
  • Perform management activities such as administering employee promotions and transfers; conducting ongoing performance conversations; mentoring, training, and coaching employees
  • Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Education and Experience

  • Undergraduate degree in food science, biological sciences, or related curriculum (or equivalent combination of education and experience)
  • 5 to 8 years of quality assurance or related experience in a food, beverage, or similar facility
  • Demonstrated leadership attributes, team leadership, or supervisory experience; 1+ year of manager experience preferred
  • Certification and/or License – PCQI, HACCP, SQF Practitioner certifications preferred; may be required during course of employment

Knowledge, Skills, and Abilities

  • Strong knowledge of both laboratory and plant current good manufacturing practices (cGMPs)
  • Knowledge of Microsoft Office Suite and company computer systems
  • Knowledge of principles and practices of supervision, training, and personnel management
  • Skill in leadership and coaching
  • Critical thinking, analysis, mathematical calculations, and statistical evaluations
  • Able to organize and prioritize resources to achieve goals
  • Able to multi-task; able to keep organized records; able to work with accuracy and attention to detail
  • Able to translate accounting, financial, and KPI data into plant performance and determine steps to correct and improve
  • Able to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences
  • Able to work in collaboration effectively and foster good teamwork
  • Able to take appropriate steps to find solutions to complex problems
  • Able to present options and ideas to current processes or procedures
  • Able to handle challenging or conflict situations with tact and professionalism
  • Able to respond courteously and efficiently to inquiries, complaints, and requests
  • Able to interpret and apply company policies
  • Able to adapt and manage to change effectively
  • Must be able to read, write and speak English

 

An Equal Opportunity Employer

  • Quality Manager

    5 days ago

    St Albans, United States Dairy Farmers of America Full time

    **Position** : Quality Manager **Location** : St. Albans, Vermont **Requisition ID:** : 26502 Manage and lead a team of individuals to ensure effective quality execution, continuous improvement, and regulatory compliance. Provide leadership within the facility to drive positive change through influence and example. In conjunction with plant operations, build...

  • Sales Manager

    2 months ago

    St Albans, United States Total Quality Logistics Full time

    About the role: As an LTL Sales Manager, you will spend your first six months aggressively learning our business and working closely with our sales and leadership team. Upon completion of your training, you will be assigned to lead a team of sales employees, responsible for driving revenue and supporting customer needs with LTL services. What’s in it for...

  • Sales Manager

    3 weeks ago

    St Albans, United States Total Quality Logistics Full time

    About the role: As an LTL Sales Manager, you will spend your first six months aggressively learning our business and working closely with our sales and leadership team. Upon completion of your training, you will be assigned to lead a team of sales employees, responsible for driving revenue and supporting customer needs with LTL services. What’s in it for...

  • Sales Manager

    2 weeks ago

    St Albans, United States Total Quality Logistics Full time

    About the role: As an LTL Sales Manager, you will spend your first six months aggressively learning our business and working closely with our sales and leadership team. Upon completion of your training, you will be assigned to lead a team of sales employees, responsible for driving revenue and supporting customer needs with LTL services. Whats in it for you:...

  • Quality Assurance Supervisor

    1 month ago

    St. Albans, United States Dairy Farmers of America Full time

    Safely make and deliver a quality product right the first time. Assist the Quality Manager to ensure that all members of the team are well educated with regard to quality standards, processes, practices, and regulations. Promote best practices and a discipline to standard work. Work closely with operations and the leadership team to build one team with one...

  • Quality Assurance

    2 months ago

    St Albans, United States The Salvation Army Eastern Territory Full time

    Responsibilities: Attending meetings/training given by OPWDD. Chairing and Coordinating the Incident Review Committee. Devise a quality assurance program and audit procedure for the DDS network. Devise and/or create a uniform standard for forms and procedures across the DDS network. Devise and implement a routine and scheduled training program for all...

  • Quality Assurance

    4 weeks ago

    St Albans, United States The Salvation Army Eastern Territory Full time

    Responsibilities: Attending meetings/training given by OPWDD. Chairing and Coordinating the Incident Review Committee. Devise a quality assurance program and audit procedure for the DDS network. Devise and/or create a uniform standard for forms and procedures across the DDS network. Devise and implement a routine and scheduled training program for all...

  • Product Management Sr. Manager

    3 weeks ago

    St Albans, United States Home Depot Full time

    Position Purpose: The Product Management Sr. Manager is responsible for attracting, retaining and developing top talent focused on assessing market needs and inspiring cross-functional product teams to find the fastest way to achieve value around those needs. The Product Management Sr. Manager focuses on guiding and executing the delivery of business value...

  • Warehouse Manager

    2 weeks ago

    St Albans, United States Ajsearch Full time

    We are looking for an effective Warehouse Manager to direct receiving, warehousing and distribution operations. You will oversee the efficient receipt, storage, value-adding servicing and dispatch of a wide variety of products. You should be able to ensure productivity targets are achieved and that all warehouse processes are running smoothly and promptly....

  • Manager Compensation

    6 days ago

    St Albans, United States Virtua Medical Group Full time

    At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier...

  • Residential Manager

    3 weeks ago

    St Albans, United States ResCare Full time

    Our Company ResCare Community Living Overview Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today! Responsibilities * Abides by and demonstrates the...

  • PPC manager

    2 months ago

    St Albans, United States Itransition Group Full time

    Responsibilities:- Develop, launch, maintain and manage campaigns in Google Ads- Suggest website content changes to improve quality scores and conversion rates- Suggest new advertising niches Requirements Minimum 1 year experience with Google Ads Exceptional written and spoken English (B2 and higher) Experience managing international advertising campaigns We...

  • PPC manager

    3 weeks ago

    St Albans, United States Itransition Group Full time

    Responsibilities:- Develop, launch, maintain and manage campaigns in Google Ads- Suggest website content changes to improve quality scores and conversion rates- Suggest new advertising niches Requirements Minimum 1 year experience with Google Ads Exceptional written and spoken English (B2 and higher) Experience managing international advertising campaigns We...

  • District Manager

    2 months ago

    St Albans, United States Baskin Robbins Full time

    **District Manager Position Description** **Basic Function:** This position is a leader in coordinating restaurant operations with unit General Managers by setting goals and objectives to achieve the operational standards and sales and profit goals of 5-7 restaurants within a specific market area while providing leadership, coaching and strategic direction...

  • Practice Manager

    1 month ago

    St Albans, United States Hirebridge Full time

    At CityVet, we believe healthy pets start with happy people and the growth of our employees is just as important as the growth of our business. We know we can most efficiently meet our growth goals by investing in the skill sets of our very own team members, so when we say we are a people-centric company, we mean our employees too. Each of our vet-led...

  • Practice Manager

    3 weeks ago

    St Albans, United States Hirebridge Full time

    At CityVet, we believe healthy pets start with happy people and the growth of our employees is just as important as the growth of our business. We know we can most efficiently meet our growth goals by investing in the skill sets of our very own team members, so when we say we are a people-centric company, we mean our employees too. Each of our vet-led...

  • Marketing Manager

    2 months ago

    St Albans, United States Kwfc Radio Full time

    Description: This position manages the organization’s Content Management System (CMS) which includes VisitAugusta.com and affiliated microsites. The Marketing Manager serves as the social media lead with support from the Communications Manager, and is the organization’s local media liaison. Planning and Management • Manage creative services and digital...

  • Marketing Manager

    3 weeks ago

    St Albans, United States Kwfc Radio Full time

    Description: This position manages the organization’s Content Management System (CMS) which includes VisitAugusta.com and affiliated microsites. The Marketing Manager serves as the social media lead with support from the Communications Manager, and is the organization’s local media liaison. Planning and Management • Manage creative services and digital...

  • Site Manager

    1 month ago

    St Albans, United States Clear Resolution Consulting, LLC Full time

    OPPORTUNITIES TO IGNITE YOUR PASSION, CRC services include Intelligence Analysis, Business Management, Cyber Operations, and Information Technology Consulting Services to the Department of Defense (DoD), Intelligence Community (IC) and other Federal Agencies. We offer a wide range of career opportunities and exceptional benefits. These opportunities are...

  • Humanity Relations Manager

    1 month ago

    St Albans, United States Doctoratmydoor Full time

    NOW HIRING: Humanity Relations Manager in Georgia. We are currently looking for a Human Relations Manager (HRM) . We are looking for someone who is confident in decision making, can act quickly, and has excellent communication skills. If you are ready to make a commitment to measurable performance and continuous improvements, then we want to hear from...