Retail Service Team Member- Events Coordinator

4 weeks ago

Brainerd, United States Michaels Full time
Store - Baxter, MN

Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.

Event Coordination
  • Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
  • Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
  • Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
  • Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
  • Communicate events with clients and store team members.
  • Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
  • Adjust plans and events based on client's feedback and needs.
  • Create backup or emergency plans to be executed as needed.
  • Ensure client satisfaction for scheduled events.
  • Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
  • Help customers shop, locate products, and provide them with solutions.
  • Provide fast and friendly check out experience.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customer on Voice of Customer (VOC) survey.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
  • Participate in the truck un-load, stocking and planogram (POGs) processes.
  • Complete merchandise recovery and maintenance.
  • Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
  • Cross trained in Custom Framing selling and production.
  • Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires
  • Energetic and enthusiastic and personality.
  • The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
  • Must have excellent people skills.
  • Must have experience working with children and children's events.
  • Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
  • Must have organizational skills, interpersonal skills, and creative problem-solving skills.
  • Retail and/or customer service experience required
Physical Requirements

Work Environment
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching, and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

To review a comprehensive list of benefits, please visit Michaels Benefits ()

CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI . ()

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1- (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster

by Jobble

  • Event Coordinator

    1 month ago

    Brainerd, United States Michael's Inc Full time

    Store - Baxter, MN Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout...

  • Event and Banquet Coordinator

    1 week ago

    Brainerd, Minnesota, United States Cragun Corporation Full time

    Job OverviewBecome a part of our dynamic Event and Banquet Services team at Cragun Corporation, where we transform significant occasions into unforgettable experiences. We are seeking enthusiastic and dedicated individuals to enhance our guests' enjoyment during various events, including weddings, banquets, and tournaments.Key Responsibilities:Prepare and...

  • Event and Wedding Coordinator

    3 months ago

    Brainerd, United States Madden's On Gull Full time

    Job DescriptionJob DescriptionSalary: Non-ExemptMadden's is an award-winning resort, located on more than 1,000 acres, that anticipates the wishes and desires of vacationers and offers them fantastic golf, upscale dining, lakeside spa, tennis, activity programs for children, biking, shopping, and art gallery with painting classes and almost every kind...

  • Event and Wedding Coordinator

    3 months ago

    Brainerd, United States Madden's On Gull Full time

    Job DescriptionJob DescriptionSalary: Non-ExemptMadden's is an award-winning resort, located on more than 1,000 acres, that anticipates the wishes and desires of vacationers and offers them fantastic golf, upscale dining, lakeside spa, tennis, activity programs for children, biking, shopping, and art gallery with painting classes and almost every kind...

  • Retail Service Specialist>

    3 months ago

    Brainerd, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 901 Washington Street [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...

  • Event Operations Supervisor

    1 week ago

    Brainerd, Minnesota, United States Cragun Corporation Full time

    Job OverviewCragun's Resort, a premier destination on the picturesque Gull Lake, is in search of a detail-oriented, friendly, and motivated Event Captain to enhance our dynamic Food and Beverage team.Position ObjectiveThe primary role of the Event Captain is to oversee the preparation and execution of events within Cragun's Resort and Legacy banquet...

  • 2024 Event and Banquet Services

    2 months ago

    Brainerd, United States Cragun Corporation Full time

    Job Type Part-time Description Turn those important moments into memories with us on our Event and Banquet Services team! Work FUN weddings, banquets, tournaments and more at our Cragun's Resort. We are looking for multiple passionate and motivated people to elevate our guest experience! Primary responsibilities include preparing venues and conference rooms,...

  • **Domino's Pizza Team Member

    2 days ago

    Brainerd, Minnesota, United States Domino's Pizza LLC Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant Manager to join our team at Domino's Pizza LLC. As an Assistant Manager, you will play a key role in the success of our restaurant by assisting in the recruitment, training, and development of our team members.Key Responsibilities:Assist in the recruitment and hiring of new team members,...

  • Event Operations Supervisor

    1 week ago

    Brainerd, Minnesota, United States Cragun Corporation Full time

    Job TypeFull-time, Part-timeOverviewCragun Corporation is seeking a detail-oriented, friendly, and dynamic Event Operations Supervisor to enhance our Food and Beverage division.Role ObjectiveThe primary function of the Event Operations Supervisor is to manage the setup and service components of events within our facilities. This role involves directing and...

  • Event Captain

    4 weeks ago

    Brainerd, United States Cragun Corporation Full time

    Job DescriptionJob DescriptionDescription:Cragun's Resort on beautiful Gull Lake is looking for an organized, personable, and enthusiastic Event Captain to join our growing Food and Beverage team!Job PurposeThe purpose of the position of Banquets and Event Captain is, but not limited to, overseeing the set up and service aspects of events at Cragun’s...

  • Support Services Coordinator

    5 days ago

    Brainerd, Minnesota, United States Lutheran Social Service of Minnesota Full time

    Job Title: Support SpecialistLutheran Social Service of Minnesota is seeking a Support Specialist to play a vital role in helping individuals with disabilities achieve their personal goals and aspirations.Key Responsibilities:Assist individuals with disabilities to find and maintain employment that aligns with their interests and skills.Serve as the primary...

  • Guest Services Team Member

    1 week ago

    Brainerd, Minnesota, United States Cragun Corporation Full time

    Job OverviewAre you passionate about enhancing guest experiences? Cragun Corporation is seeking enthusiastic, friendly, and motivated individuals to become part of our Front Desk Team. As the initial point of contact for our guests, you will play a crucial role in ensuring a memorable stay. Our team is dedicated to providing exceptional service, and we take...

  • Guest Services Team Member

    5 days ago

    Brainerd, Minnesota, United States Cragun Corporation Full time

    Job TypeFull-time, Part-timePosition OverviewAre you passionate about creating memorable experiences for others? Cragun Corporation is seeking enthusiastic, friendly, and motivated individuals to become part of our Front Desk Team. This role is essential as it represents the first and last point of contact for our guests, ensuring their stay is enjoyable and...

  • Guest Services Team Member

    1 week ago

    Brainerd, Minnesota, United States Cragun Corporation Full time

    Job OverviewAre you passionate about creating memorable experiences for others? Cragun Corporation is seeking enthusiastic, personable, and motivated individuals to become part of our Front Desk Team. This role is crucial as it serves as the first and last point of contact for our guests, ensuring their stay is enjoyable and seamless.Key...

  • Event Operations Supervisor

    1 week ago

    Brainerd, Minnesota, United States Cragun Corporation Full time

    Job OverviewCragun's Resort, a premier destination on the scenic Gull Lake, is seeking a dedicated and personable Event Captain to enhance our Food and Beverage division.Position ObjectiveThe role of the Event Captain encompasses overseeing the setup and service elements of various events within Cragun's Resort and Legacy banquet facilities. This position is...

  • Guest Services Team Member

    1 week ago

    Brainerd, Minnesota, United States Cragun Corporation Full time

    Job TypeFull-time, Part-timePosition OverviewAre you passionate about enhancing the experiences of others? Cragun Corporation is seeking enthusiastic, personable, and self-motivated individuals to become part of our Front Desk Team. As the initial point of contact for our guests, our front desk team plays a crucial role in creating memorable experiences. We...

  • Retail Operations Leader

    5 days ago

    Brainerd, United States Brainerd Lakes Economic Development Corporation Full time

    Retail Operations Leader PositionA well-established business is in search of a skilled Retail Operations Leader to oversee their retail establishment featuring prominent brands. If you have a passion for retail and are eager to contribute to the growth of a business, this role could be a great fit for you.Key Responsibilities:Manage and guide a team of...

  • Flexible Schedule Team Member

    2 weeks ago

    Brainerd, United States Joann Full time

    Position Overview:We are seeking a dedicated Team Member to enhance our customer service experience at Joann. This role is pivotal in fostering creativity among our clientele while contributing to the store's overall performance. The ideal candidate should possess a strong enthusiasm for customer interaction and a commitment to providing an outstanding...

  • Guest Services Coordinator

    1 week ago

    Brainerd, United States Madden's Full time

    Madden's Resort is seeking a dedicated individual to fill the role of Guest Services Coordinator. This position is ideal for those who thrive on delivering exceptional hospitality and enjoy engaging with guests.Key Responsibilities:Oversee the entrance and exit points to ensure that only authorized individuals gain access.Guide guests to their appropriate...

  • Dishwasher Team Member

    2 days ago

    Brainerd, Minnesota, United States Madden's On Gull Full time

    Job SummaryMadden's On Gull is seeking a highly skilled and detail-oriented Dishwasher to join our culinary team. As a Dishwasher, you will play a critical role in maintaining the cleanliness and sanitation of our kitchen and dining areas.Key Responsibilities:Wash and Sanitize Dishes: Scrub and rinse food residue from dishes, pots, and pans, and ensure they...