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Senior Specialist, Operations OSD

2 months ago

Saint Paul, United States XPO Full time

What you’ll need to succeed as an Operations Specialist for Over, Short and Damage at XPO

Minimum qualifications:

  • 2 years of operational experience in transportation, warehousing or a similar field
  • Strong critical thinking and planning ability, the flexibility to work in a fast-paced environment and ability to dive into the details
  • Excellent verbal and written communication skills and the ability to communicate information in a clear and understandable manner
  • Strong computer, typing and 10-key skills
  • Proficiency in Microsoft Office 

 

Preferred qualifications:

  • At least 1 year of experience in OS&D
  • Knowledge of hazardous materials regulations

 

 

About the Operations Specialist for Over, Short and Damage job

Pay, benefits and more:

  • Pay starts at $22.01/hour
  • Competitive compensation package
  • Full health insurance benefits available on day one
  • Life and disability insurance
  • Earn up to 13 days of PTO over your first year
  • 10 paid company holidays
  • 401(k) option with company match
  • Education assistance
  • Opportunity to participate in a company incentive plan

 

What you’ll do on a typical day:

  • Research over, short and damaged freight (including refused and undelivered freight); process related documentation and resolve errors for quick customer resolution and claim prevention
  • Communicate with customers, operations and vendors as necessary to resolve issues around shipments identified as over, short, damaged, refused or stranded.
  • Effectively use tools related to matching freight, documenting shipment dispositions, etc.
  • Develop strong relationships with operational teams at the service center(s) to solve recurring issues
  • Monitor controls of paperwork and processes that impact claims such as timely communication of exceptions on shipper-loaded trailers and proper handling of PODs
  • Track and maintain detailed records for all hazmat to ensure that physical inventory matches electronic inventory; work directly with vendors to ensure that pick-up and disposal of spills and related documentation meets all EPA and OSHA standards.
  • Bill shipments under applicable tariffs and pricing agreements
  • Work with Cargo Claims Team to ensure specific tasks are completed on a daily basis to prevent claims

 

Operations Specialists for Over, Short and Damage are required to:

  • Walk and/or stand for extended periods, up to 4 hours at a time, on a loading dock that is not climate-controlled and may be slippery

 

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

 

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

 

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

 

Review XPO's candidate privacy statement here.

PandoLogic. Category:Logistics, Keywords:Operations Specialist, Location:Saint Paul, MN-55123