Senior Manager, Product Operations Specialist
3 weeks ago
We are seeking a highly skilled Senior Manager, Product Operations to join our empowered product team at HealthEdge. As a key member of our team, you will be responsible for implementing and optimizing systems and processes to support product management, aggregating and synthesizing qualitative and quantitative customer feedback to inform product decisions, and managing and optimizing the tools and systems used by product managers to ensure efficiency and data integration.
About the Role:
The Senior Manager, Product Operations will be responsible for developing and maintaining internal documentation and training materials, facilitating cross-functional collaboration and internal readiness, acting as a strategic advisor to the VP of Product and product leaders by providing insights and recommendations, and implementing systems to manage change and improve efficiency. You will also be responsible for working closely with the product management team to ensure that product development aligns with business objectives and customer needs.
Key Responsibilities:
* Implement and optimize systems and processes to support product management
* Aggregate and synthesize qualitative and quantitative customer feedback to inform product decisions
* Manage and optimize the tools and systems used by product managers to ensure efficiency and data integration
* Develop and maintain internal documentation and training materials
* Facilitate cross-functional collaboration and internal readiness
* Act as a strategic advisor to the VP of Product and product leaders by providing insights and recommendations
Requirements:
* 10+ years of product management experience, including 5+ years in a leadership role within the healthcare industry, B2B Enterprise SaaS
* Bachelor's degree in Business, Engineering, Computer Science, or a related field. MBA or advanced degree is a plus
* Strong analytical and problem-solving abilities, with experience in aggregating and synthesizing qualitative and quantitative customer feedback
* Excellent written and verbal communication and interpersonal skills, with the ability to facilitate cross-functional collaboration and internal readiness
* Comfortable working in a fast-paced, agile environment, able to adapt to changing priorities and needs
What We Offer:
* A dynamic and empowered product team
* Opportunities for professional growth and development
* A collaborative and inclusive work environment
* A competitive salary and benefits package
How to Apply:
If you are a motivated and experienced product operations professional looking for a new challenge, please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We look forward to hearing from you
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