Sr Customer Program Manager

3 weeks ago

Chicago, United States WEC Energy Group Full time

WEC Energy Group is one of the nation’s largest electric generation, distribution and natural gas delivery holding companies. We employ over 7,000 people in our energy companies and service subsidiaries. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters.



WBS, a subsidiary of WEC Energy Group, is seeking a Sr Customer Program Manager - Energy Efficiency Policy in our Chicago, Illinois location. This position offers a hybrid work option.

Does the idea of influencing in environmentally friendly activities excite you? Are you a team player with a knack for energy efficiency policy and using your clear communication skills to drive positive clean energy progress?

If this is you, come join our team of energy efficiency professionals within WEC Energy Group, and enjoy being part of a Fortune 500 company focused on creating a bright sustainable future while providing a life-sustaining service to the more than 4.6 million customers and communities we serve. 

You can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every employee that’s welcoming, respectful and inclusive, with great opportunity for professional growth. 

Joining us makes you a vital link between WEC Energy Group and the communities we serve

Job Summary

The Customer Program Manager - Energy Efficiency Policy is responsible for managing departmental policy and regulatory activities related to the company’s natural gas energy efficiency programs. This position will support policy initiatives for our IL energy efficiency programs as well as associated planning and stakeholder engagement activities. Additionally, this position will support departmental regulatory requests and reporting requirements. 
The Policy Manager will bring a high level of professionalism and excellent communication skills plus will offer expertise to assist in planning future developments arising from legislation or other energy efficiency landscape influences. Successful candidates will thrive in a team environment and be excited to contribute to achieving a clean energy future. 

Job Responsibilities
  • Analyze legislative and regulatory policies impacting our IL gas energy efficiency programs and develop action plans to help guide overall energy efficiency strategy
  • Coordinate with internal regulatory, legal and government relations groups on relevant energy efficiency issues and initiatives
  • Responsible for accurate and timely regulatory reporting 
  • Advise in the development of forward-looking energy efficiency strategies to support portfolio objectives 
  • Support communications and interactions with external and internal stakeholders in developing energy efficiency plans, related policy manual activities, etc.
  • Provide insights, expertise and analysis to develop policy positions and strategy on energy efficiency specific issues
  • Support Energy Efficiency Director and Managers on ad hoc projects as needed

This is a job family posting where the experience of the selected candidate will determine the level offered (Senior Customer Program Manager/Principal Customer Program Manager).

Minimum Qualifications
  • Bachelor’s degree required. Preferred majors: public policy, political science, environmental science, business administration, economics, communications or related field
  • 5 years professional experience in policy, government, legal, regulatory/legislative or energy efficiency program management roles
Preferred Qualifications
  • Excellent interpersonal and communication skills (both written and verbal) as well as demonstrated organizational skills
  • Expertise in local energy efficiency policy, programs and/or related governmental regulatory/legislative environments
  • Excellent organizational skills with the ability to prioritize, pay attention to detail and manage multiple tasks
  • Proven relationship-building skills with internal and external teammates
  • Proficient in standard office software (i.e. MS PowerPoint, Word, Outlook, Excel, OneNote, SharePoint etc.)
     

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