Electronic Service Representative

3 weeks ago

Glenview, United States Abt Full time
Abt Electronics has an immediate opening for the position of an Electronic Service Representative. We are a family owned company that has been in business since 1936 and continues to experience strong growth year after year. Abt Electronics specializes in electronics, appliance & furniture sales, delivery, installation and servicing all the products we sell. We are a perennial winner of the Chicago Tribune's Top Workplace Award. We are looking for a highly motivated, flexible & friendly Electronic Service Representative to join our team. If this is you, we want to hear from youIn addition, must be comfortable contributing/working in an entrepreneurial, fast-paced and fun work environment. Primary duties include:* Assist customers over the phone with their electronic service needs* Basic troubleshooting & tech support for consumer electronics* Process returns & exchanges* Create service tickets to document customers' needs & dispatch service techs to customers' homes* Assist customers with purchasing accessories, replacement parts & carry in repairsJob Requirements:* Basic operational knowledge of consumer electronics* Strong computer skills* Ability to take initiative & make decisions* Approachable & outgoing personality* Scheduling includes night & weekend hours* Must be able to stand for long periods of time* Ability to lift up to 75lbs* Bi-lingual a plusWe offer our team members:* Hourly rate starting at $18.00* Yearly performance review* Potential for advancement* Medical/Dental (Blue Cross and Blue Shield PPO Network) & Vision (VSP)* 401(k) (Charles Schwab) which includes a matching program* Life & Disability insurance (Lincoln Financial)* Generous Paid Time Off/Sick Pay Program* Continued training & career development* Employee discounts on all products we sell* Performance based bonus programs#J-18808-Ljbffr

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