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Customer Service/ Investor Relations Representative

4 months ago

Austin, United States Energyx Full time
Job Description Job Description Salary:Energy Exploration Technologies has a mission to become a worldwide leader in the global transition to sustainable energy. Founded in 2018, the company is fundamentally changing the way humanity is powering our world and storing clean energy with breakthrough lithium-ion technology and energy storage solutions.Job description:Reporting to the Director of Marketing, the Customer Service / Investor Relations representative will assist investors with inquiries and technical issues via phone and email. This person will own the Salesforce process of inbound and outbound communication to limit any barriers to investment. This role will be trained to have a good understanding of EnergyX as a company, how to navigate the Dealmaker investment platform and our general FAQs.Responsibilities:This person will be responsible for owning the full investor relations process. The ideal candidate is self-motivated, has great verbal and written communication skills, and detail-oriented who can work independently and collaboratively to ensure investors and potential investors have all information and questions answered in order to invest. This role will be directly interacting with these investors via phone and email. They will also create monthly reporting for all customer service activity and continuously improve the investor experience with new learnings from data.Qualifications:3+ years of customer service and or investor relations experienceProficiency in using Google workspace and Salesforce is a plusExcellent communication, writing and reporting skillsDemonstrated customer service experience in a fast-paced environment with deadlines.Self-motivated in owning work processes and execution of tasks.This role requires attention to detail, curiosity, adaptability, and thoughtfulness as you work via phone calls and emails with investors.EnergyX is an Equal Opportunity Employer; employment with EnergyX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.#J-18808-Ljbffr

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