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Shipping Supervisor

2 months ago

Austin, United States Staffing Now Full time
The Shipping Supervisor will ensure compliance to all company and business policies and administer all open sales orders and ensure appropriate workflow while maintaining communication with all departments as it pertains to shipping needs. Responsible for training and development of shipping staff.

Essential Job Functions
  • Manage and oversee all daily aspects of the Shipping Department
  • Collaborate with Marketing Team and Sales Team on the production of marketing material
  • Maintain and track inventory of all outgoing electronic equipment for company
  • Track, resolve and update stakeholders of any issues with orders
  • Receive and fulfill orders in a timely, efficient manner
  • Manage internal and external customer relationships related to shipping needs
  • Manage service agreements with print vendors, shipping partners, and all other POS vendors ???
  • Manage and maintain office supply inventory
  • Process incoming and outgoing mail
  • Answer phone calls, provide online customer service
  • Implement and maintain scalability of the department to handle incremental volumes of work
  • Produce department monthly KPIs
  • Coach, Train, and Develop Shipping Team
  • Assist with staffing which includes contacting potential candidates, scheduling interviews, conducting interviews, and input on release of employee(s)
  • Assist with daily internal office operations, ensuring office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts, and office systems
Minimum Qualifications
  • Minimum 3 years experience managing/overseeing Shipping operations
  • Team training, development, and management
  • Ability to make decisions, resolve problems, prioritize assignments, and direct the workforce in an ever-changing environment.