Operations Supervisor

2 days ago

Austin, Texas, United States Christian Dior FR Full time
Job Title: Operations Supervisor

As a key member of our boutique team, the Operations Supervisor plays a vital role in ensuring the smooth day-to-day operations of our store. Reporting to the Boutique Management, this role is responsible for overseeing the non-selling functions of the boutique, including shipping and receiving, after-sales, inventory control, loss prevention, POS functions, and facilities maintenance.

Key Responsibilities:
  • Verify purchase orders and ticketing to ensure accurate processing of shipping and receiving functions.
  • Maintain a clean and organized stock and receiving area, as well as the general maintenance of the store.
  • Participate in all inventory and cycle counts to ensure accuracy.
  • Oversee compliance with Company policies, procedures, and standards, including safekeeping of Company funds and property, personnel practices, security, inventory management, sales, and record-keeping procedures.
  • Train, coach, and lead associates in the execution of operations tasks, including POS procedures, return procedures, alteration requests, safety, and security procedures.
  • Monitor the accuracy of receiving, transfers, damages, and returns-to-vendor (RTV's) to maintain the accuracy of the inventory.
  • Ensure adequate security exists and that physical facilities align with safety codes and ordinances.
  • Produce and maintain operational reports and records to ensure adherence to Company policies and procedures.
  • Ensure all back-of-house operations are properly set up and organized.
  • Lock and secure the store and oversee compliance with all opening/closing and security procedures.
  • Assist with payroll management and scheduling of associates, ensuring compliance with payroll budgets.
  • Help address problems in store service, efficiency, and productivity.
  • Provide and inspire outstanding service to our customers.
Requirements:
  • At least 3+ years of retail stock associate experience with an operations background.
  • Ability to work a full-time schedule, including varied hours, days, nights, weekends, and holidays as needed.
  • Strong interpersonal, communication, organization, and follow-through skills.
  • Physical ability to stand for extended periods, move, and handle boxes of merchandise and fixtures throughout the store, which entails lifting.
  • Willingness to adhere to all company policies, procedures, regulations, and standards.
  • Availability to travel as needed.

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