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Customer Service Representatives

4 months ago

Manchester Center, United States The Vermont Country Store Full time
DescriptionDo you enjoy shopping, talking on the phone, meeting new people from all over the world? Why not combine all three as a Customer Service Representative at The Vermont Country Store . In your role, you'll assist our customers with shopping on our website or within our catalog, place orders for them and suggest products they may have missed.A Sampling of What You'll DoAnswer customer phone calls to assist with order taking, troubleshooting, and customer questionsBecome increasingly familiar with products offered by The Vermont Country StoreBuild relationships and engage customers during phone callMaintain flexibility in accepting assignments and direction, each of which can change to meet the needs of the business at any timeWhere We Are5650 Main Street, Manchester Center, VermontWho We're Looking For Must be a Vermont ResidentMust be at least 16 years of ageDependable, enthusiastic, and flexible team playerAbility to learn new computer programsAbility to use a computer keyboard and mouseDesire to work in a fast-paced environmentWho We AreAn innovation-driven company, The Vermont Country Store is a family-owned multi-channel business that has been operating in the Green Mountains of southern Vermont for over 75 years. With deep, well-established roots in Vermont, we offer a unique work environment in a rural setting for those who enjoy the outdoors and mountain lifestyle. While we have always offered hard-to-find products, we also offer easy-to-love careers in a variety of roles. Our Main Offices are located in Manchester, Center, a tranquil Vermont town with numerous shops, restaurants, and cultural events. It is a wonderful location to raise a family with a strong school system and many activities for children. The surrounding area provides ample opportunity for hiking, skiing, and exploring the outdoors.What You'll Love About The Vermont Country Store Flexible schedulesDental and vision insurance offered to part time employees401K retirement program with 3% safe harbor contribution, potential employer matching and potential profit sharingContributions to the cost of childcareCompany paid life insuranceVoluntary benefits including life insurance, accident, hospital, and critical illness, auto insurance, home insurance, and recreational toys insuranceNumerous philanthropic programs including paid volunteer hours and matching charitable contributionsPotential for quarterly bonusOnsite fitness facilityOnsite wellness center including free wellness and acute care visits and programsGenerous employee discounts at our retail stores, Yankee Surplus and onlineAnd many moreWe like to say that the strength of The Vermont Country Store is in its people, so come join us

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