Staff Growth Researcher

2 weeks ago


Menlo Park, United States Robinhood Full time
About the team + role

Research has been central to our product development and business strategy since the very beginning - and our team continues to grow, along with our user base and product. Working with our product and marketing teams at Robinhood, you'll help us systematically understand how people interact with financial products and how they think and feel about money.

We are seeking a Staff Growth Researcher to join our team. You will partner with horizontal leadership across pillars and functions to identify growth opportunities throughout the customer journey and help strategize and define how Robinhood brings new customers to the platform. The ideal candidate thrives in a fast-paced environment, loves collaboration, and is curious and flexible. We often have one- to two-week turnarounds, which requires critical and creative thinking to move fast while maintaining rigor (and not burning out).

The role is located in the following office locations (Menlo Park, CA; New York, NY; or Bellevue, WA) which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do
  • Proactively and independently identify high-impact questions from a product or business perspective
  • Answer research questions with a strong blend of qualitative and quantitative methods, building upon and synthesizing with all kinds of prior data and knowledge
  • Analyze the growth funnel and results across experiments to identify and investigate core barriers and strategic opportunities along the journey
  • Represent the voice of the user throughout the development process, working closely with PMs, data scientists, designers, engineers, marketing strategists, researchers, and leadership
  • Clearly communicate your rich research insights, translating into strategic and tactical impact
  • Collaborate and partner across our outstanding Research community
What you bring
  • 6-8+ years of quantitative research experience (with some qualitative experience); primarily spent in industry (though some academic work is also acceptable)
  • Experience with product growth models and methods
  • Strong quantitative background (e.g. expertise in surveys, models, experiments, and some analysis of KPIs and behavioral data etc.) and firm grasp of statistics
  • Bachelors Degree in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
  • Record of applying your research skills to create product and business impact
  • Strong work ethic, excellent organization and communication skills
  • Love and care for your craft
What we offer
  • Market competitive and pay equity-focused compensation structure
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Annual lifestyle wallet for personal wellness, learning and development, and more
  • Lifetime maximum benefit for family forming and fertility benefits
  • Dedicated mental health support for employees and eligible dependents
  • Generous time away including company holidays, paid time off, sick time, parental leave, and more
  • Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
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