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Member Advocate

2 months ago

Dallas, United States CornerStone Staffing Full time

Are you a Medical Professional? Are you compassionate about helping others and showing empathy? CornerStone Staffing is seeking a Medical Eligibility Specialist to start a position in Addison at the end of February. Medical office, pharmacy, or call center experience in a medical setting required Apply now and get your spot before this amazing opportunity fills up

Job Title: Member Advocate

Location: Addison, TX

Pay: $22.00-$26.00

Schedule: Mon - Fri, Flexibility for shifts between 8am-8pm (Shifts)

Training: Mon-Fri, 9am-5:30pm (2/3 weeks)

Job Description:

  • Ensure that plan members meet plan eligibility requirements to receive medication(s)

  • Coordinate access to alternate funding programs; provide assistance to members and physician staff to complete all necessary financial assistance program forms

  • Coordinate delivery and verify receipt of financial assistance forms and applications to members, physician offices, and financial assistance programs

  • Maintain a regular cadence of communication with members, physician offices, and financial assistance programs to manage the status of each member

  • Utilize Salesforce to accurately document/record all interactions with members, health care providers, pharmacies, and financial assistance entities

  • Verify pharmaceuticals/prescriptions dispenses to members

  • Resolve inbound calls from members, physicians, and programs as necessary

 Requirements:

  • Minimum 2+ years medical office assistant, specialty/infusion pharmacy intake, or healthcare reimbursement

  • 2+ years customer service experience in a health care or health insurance environment

  • College degree preferred

  • Spanish Bilingual preferred

Application Process Includes:

  • Drug testing

  • Background check

  • Clerical testing

For immediate consideration, please email your resume to

addison.resume@cornerstonestaffing.com

and write "Member Advocate "on the subject line.

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

  1. If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  2. If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the Addison branch.

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