Store Manager

3 weeks ago

Dover, United States Community Choice Financial Family of Brands Full time
Overview:

As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key contributor in achieving the store's success. As you're helping your team and the business grow, we'll provide you with ongoing and comprehensive training and development programs to take your career to the next level.

Responsibilities:

Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition. 

 

Work to grow your store by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.

 

Coach and develop Team Members and assist with employee management and training in order to maximize the team's potential.

 

Assist in managing overall store performance by meeting Key Performance Indicators (KPIs) and tracking, analyzing, and training Team Members on various performance reports.

 

Maintain office security and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.

 

Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge-off accounts. Partner with vendors on auctions, vehicle sales, and moving consignment.

 

Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.

 

Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 

 

Assist in running the store and day-to-day operations in the absence of the General Manager.

 

Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.

 

Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

 

Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.

 

Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week.*

 

*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.

Qualifications:
  • High School Diploma or equivalent required
  • Minimum one year of experience and proven success in a key holder, supervisory, or leadership role
  • At least two years of experience in customer service, sales, or retail
  • Excellent verbal and written communication skills
  • Ability to work phone, Point of Sale, Microsoft Office, and other systems
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required (subject to applicable law)
  • Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.

Preferred Qualifications and Skills

  • Associate degree or higher
  • Bilingual English/Spanish is a plus and may be required for certain locations
What We Offer:

Our Benefits Include**:

 

  • A comprehensive new hire training program
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
  • Performance-based career advancement
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
  • Company-Sponsored Life and AD&D Insurance
  • Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
  • Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
  • Diverse Culture and Inclusive Environment

**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

 

About Us

 

TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.

 

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

 

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only.

 

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

#LI-AC1

 

 

  • Store Manager

    3 weeks ago

    Dover, United States Burlington Stores Full time

    **LOCATION** 515 North Dupont Highway Dover DE US 19901 **Overview** If you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager! Are you a proven leader with strong communication and organization skills? Can you lead a team...

  • Store Manager

    2 weeks ago

    Dover, Delaware, United States Burlington Full time

    Location 515 North Dupont Highway Dover DE US 19901 OverviewIf you are interested in growing your retail management career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Store Manager Are you a proven leader with strong communication and organization skills? Can you lead a team in driving...

  • Store Manager

    1 month ago

    Dover, United States Lids Full time

    About Our CompanyGeneral DescriptionPrinciple Duties and ResponsibilitiesControl ExpensesProtect Company assets within guidelines of LIDS Retail policies.Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company.Follow all policies to accurately manage store inventory including...

  • Store Manager

    2 weeks ago

    Dover, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Store Manager

    5 days ago

    Dover, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Store Manager

    3 weeks ago

    Dover, United States Community Choice Financial Family of Brands Full time

    Job DescriptionOverview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and...

  • Store Manager

    1 month ago

    Dover, Delaware, United States SIGNET JEWELERS Full time

    We have many opportunities available on our other career site pages. Click here to link to our careers pageAt Kay, we know that love is unstoppable. Which is why we're devoted to helping customers Celebrate Life and Express Love in ways every bit as dynamic as they are memorable. From classic must-haves to the latest trends, our selection of quality,...

  • Store Manager

    1 month ago

    Dover, United States Sanel NAPA Auto Parts Full time

    Job DescriptionJob DescriptionJob Title: Store ManagerReports to: Area ManagerLocation: Dover, New Hampshire- In Person Compensation: Base Salary starting at $55,000.00 Job Summary: As a Sanel NAPA Store Manager you will demonstrate strong leadership competencies by generating vision, fueling customer focus, and exemplifying initiative within the team. As...

  • Store Manager

    2 weeks ago

    Dover, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Store Manager

    2 weeks ago

    Dover, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience.  Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Store Manager Trainee

    1 month ago

    Dover, United States Sanel NAPA Auto Parts Full time

    Job DescriptionJob DescriptionJob Title: Store Manager TraineeReports to: Area ManagerLocation: Dover, New Hampshire- In Person Join our team as a Store Manager Trainee and embark on a journey to develop strong leadership skills within the dynamic environment of Sanel NAPA. As a Store Manager Trainee, you'll immerse yourself in our company culture,...

  • Store Manager Trainee

    3 weeks ago

    Dover, Delaware, United States Sanel NAPA Auto Parts Full time

    Job Title**:Store Manager TraineeReports to: Area ManagerLocation: Dover, New Hampshire In PersonJoin our team as a Store Manager Trainee and embark on a journey to develop strong leadership skills within the dynamic environment of Sanel NAPA. As a Store Manager Trainee, you'll immerse yourself in our company culture, embodying our core values of customer...

  • Assistant Store Manager, Visual

    7 days ago

    Dover, Delaware, United States Forever 21 Full time

    OverviewForever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350+ stores across the USA and a robust e-commerce platform. Forever 21 is a powerhouse. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and...

  • Store Manager

    2 weeks ago

    Dover, DE, United States Community Choice Financial Family of Brands Full time

    Overview: As a Store Manager, you will assist in managing overall store performance by overseeing account management and recovery processes all while providing an unmatched positive customer service experience. Whether it's building customer relationships or demonstrating new sales techniques, you will work daily to set an example and become a key...

  • Store Manager in Training

    1 month ago

    Dover, United States Insomnia Cookies Full time

    Our sweet MIT perks & compensation:Market competitive hourly compensationEligibility for end of period store bonusExcellent comprehensive benefits 1st day of the month after 60 days of employment that include medical, vision, dental and pet insurance plans$25.00 monthly cellphone stipend10 days of paid vacation plus 2 paid Insomnia Personal Days of...

  • Assistant Store Manager CosmoProf 06035

    1 month ago

    Dover, Delaware, United States tapwage Full time

    Cosmo ProfJob Title: Assistant ManagerEssential FunctionAssistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial...

  • Retail Store Manager/ Gateway, DE

    1 month ago

    Dover, United States Goodwill of Delaware and Delaware County Full time

    Job DescriptionJob DescriptionRetail Store Manager / GatewayPay Rate - $55,500 a yearPOSITION PURPOSEThe Store Manager is responsible for the direction and daily operation of the retail store to ensure achievement of budgeted goals. The Store Manager is responsible for revenue generation for their store. This position is responsible for the implementation of...

  • Assistant Store Manager, Visual

    5 days ago

    Dover, United States Forever 21 Full time

    Overview Forever 21 has been a leader in the global fast fashion market since its humble beginnings in Downtown LA. Today we operate 350+ stores across the USA and a robust e-commerce platform. Forever 21 is a powerhouse. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity,...

  • Automotive Store Manager

    3 weeks ago

    Dover, United States AAA Club Alliance Full time

    **Primary Duties and Responsibilities**: - Maintain overall responsibility for service delivery, staff administration, facility appearance, purchasing, record keeping, inventory control, and other operational areas of the Car Care facility to meet or exceed projected net income as outlined in the annual budget. Effectively hire staff and schedule associates...

  • T-mobile Retail Store Manager Dover Webb Pl

    1 month ago

    Dover, United States Arch Telecom- T-Mobile Preferred Dealer Full time

    **Retail Store Manager - Arch Telecom** We’re a national T-Mobile Preferred Retailer with 300+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our...