Intake Specialist ADR

2 weeks ago


New York, United States Labaton Keller Sucharow Llp Full time
FLSA Status: Non-ExemptReports to: ADR Case ManagerSummary: We are seeking an Intake Specialist with 1-2 years of experience. Comfortability with technology and platforms required.Job ResponsibilitiesPerform intake and initial filtering of client inquiries;Preparation of submissions involving large volumes of individual claims;Run and analyze client data reports;Organize documents and communications with clients;Ensure that case documents accurately reflect a client's individual information;Keep track of communications or developments relating to client cases and deadlines that may be applicable to individual clients;Prepare and send client communications;Communicate with clients telephonically, on occasion;Work with attorneys to plan client intake, data gathering, and case update workflows;Analyze and summarize client inquiries to identify trends and patterns requiring further action; andAssist with the development of processes and technological systems for addressing large volumes of client interactions.Skills/RequirementsProficient in the use of Microsoft Word and Excel;Familiarity with Filesite preferred;Interest in a role assisting individuals with difficult problems;Familiarity with client management systems or databases preferred;Strong technical skills and ability to quickly learn new litigation support software;Strong written and oral communication skills and strong interpersonal skills;Must possess great attention to detail;Must possess analytical and critical thinking skills;Strong organizational and time-management skills;Ability to work independently while understanding the importance of teamwork;Ability to manage workload consisting of multiple tasks; andThe work shift for this position is 9:30 am-5:30 pm, five days a week, but applicant must be willing and available to work overtime, both evening and weekends, when necessary.We are looking to hire in the $50-55,000/year range.

by Jobble


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