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Merchandiser Mandate Retail Service Lead
1 month ago
Lead Retail Service Merchandiser- Description
The Retail Service Lead Merchandiser is responsible for representing Acosta, our clients, and our customers by effectively leading and performing reset and remodel work including, but not limited to, the proper implementation of plan-o-grams, new item placement, void corrections, and special merchandising activity
The ideal candidate is a self-starter, quick learner, has a strong attention to detail, and works well in a team or independent situation
They must possess excellent organizational skills, strong communication skills and the ability to build relationships with business partners
Responsibilities
Serve as a team lead in the organization and execution of reset
Effectively partner with store personnel for the scheduling and communication of reset
Read and follow a plan-o-gram to effectively complete reset
Have a working knowledge of merchandising and retail terminology
Perform duties such as moving and cleaning shelves, displaying merchandise properly, placing shelf strips and attaching tags properly, checking date codes and plan-o-gram integrity, and processing packouts, restocks and reorders as necessary
Partner with store personnel and co-workers to achieve and maintain merchandising excellence, discuss changes, and build an effective working relationship
Report and discuss observations and issues with immediate Supervisor
Effectively and accurately work with web based applications to indicate work availability, check schedule for work assignments, accept work assignments, receive work documentation and information, record work start and completion times, record work mileage, record work expenses, record work time and attendance, and complete training activities
Effectively and accurately prepare, process, submit, and manage documentation related to assigned reset
Perform job safely by demonstrating full awareness of his/her surroundings
Utilize proper safety techniques and equipment use when necessary
Be proactive in alerting management to any unsafe act or condition to prevent injuries
Understand and follow all Acosta policies and standard operating procedures
Perform other duties as assigned
Qualifications
At least 2 years of Customer Service experience preferred
Prior sales agent, retail and reset responsibility experience preferred
Strong demonstration of the following core competencies:
Must be comfortable utilizing Technology (i.e
smartphones and handheld devices)
Must be able to lift and carry up to 60 pounds
Must be willing and able to work in cold environmental conditions (i.e
refrigerated and freezer sections of retail stores) for limited periods of time
Must be able to operate or learn how to operate a computer, calculator, telephone, and copier
Must be able to stand on a step stool
Must possess strong interpersonal, organizational, decision making and leadership skills
Must be able to read and communicate effectively with others
Must have access to the internet on a daily basis
Must be able to work effectively in web based applications, email and other basic computer applications
Must have a valid driver's license and be able to drive in a car.
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