Receptionist

4 weeks ago


Alpharetta, United States Matt Cresap State Farm Insurance Full time

Job description:

State Farm Insurance agency is seeking a Customer Service Representative to be part of oursuccessful team Our organization has two locations located in Alpharetta, Ga.

We love to develop our people from the ground up,therefore no experience or existing licensing necessary

We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion within the organization.

Newly hired associate(s)will benefit from proven processes, training, and great teammates. This position does not require extra hours or weekends.

Compensation:

Starting pay range is $48k per year up to $60k per year, with increase in pay available after 3 months. Higher pay available for those with good experience.

Responsibilities Include:

Assist in answering phones (very few in person customer interactions)

Provide prompt, accurate, and friendly customer service to our existing customers

Assist customers with adding insurance to their household and identify gaps in coverage

Respond to underwriting requests

Disperse office reports

Assist in contacting customers to get signature documents returned

Scan and attach documents

Assist with general customer questions

Assist in reinstating cancelled policies

Assist in processing incoming and outgoing mail

Follow-up on assigned tasks

Provide products to protect customers from the risks of everyday life

Assist agent and sales associates complete tasks as directed

Requirements:

Pass a state and federal background check that we conduct prior to hire

Must be dependable and have dependable transportation

Must be proficient with computer functions and have excellent communication skills

Good work ethic

Can adapt to change and are coachable

Obtain Georgia property and casualty license. (paid by agency)

This employment opportunity is with a State Farm Agent, not with State Farm Insurance Companies and requires the successful completion of licensing requirements to solicit and service State Farm products.

by Jobble


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