Sr. Practice Director

Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today

About the Role: We are seeking an experienced cybersecurity professional to serve as a strategic leader and customer-facing director within the Identity and Access Management (IAM) practice. This role combines technical expertise with business acumen to drive growth, secure new business opportunities, and deepen relationships with key clients. The Sr. Practice Director will work closely with sales, delivery teams, and clients to align IAM solutions with our customers’ security and business objectives.

Key Responsibilities:

Strategic Leadership & Business Development

• Define and implement the IAM strategy at WWT, encompassing pre-sales and post-sales service offerings, while shaping the long-term vision to establish IAM as a $1B portfolio within the Global Cyber practice.
• Serve as a catalyst for demand generation across the IAM portfolio, partnering with specialty sellers, client teams, and consulting services so that they can identify opportunities and drive new business.
• Identify and pursue cross-sell and up-sell opportunities both within the IAM portfolio (first), then the Global Cyber GTM (second), and finally the WWT full portfolio to align with clients' evolving needs.
• Collaborate with clients to design tailored solution blueprints, support pre-sales conversations, architectural roadmaps, and strategy development, and effectively communicate proposals.
• Lead a team of industry experts who develop complex IAM solutions, supporting the scoping of client needs and ensuring alignment with client expectations and organizational capabilities.
• Act as a mentor for Technical Solution Engineers (TSE) and Technical Solution Architects (TSA), providing guidance on solution strategies and client engagement, along with career development.

Client Engagement & Solution Development

• Contribute a deep understanding of client security concerns and tailor solutions to meet their specific IAM needs, while maintaining this body of knowledge and serving as a model for others.
• Maintain expert-level knowledge in multiple IAM areas (e.g., IGA, DAM, PAM) and guide internal "tiger teams" (i.e. CoE) and clients on IAM strategies at a programmatic level.
• Ensure client concerns are matched with strategic IAM offerings, both from a product and services standpoint, and highlight additional long-term strategies to enhance their security programs.

Operational Excellence & Team Leadership

• Guide IAM teams on the development and delivery of key program initiatives, fostering a high level of operational efficiency.
• Oversee and refine IAM policies, standards, and identity lifecycle management processes, ensuring best practices in user provisioning, authentication, and access control.
• Develop and communicate IAM roadmaps, collaborating with business and cybersecurity stakeholders to drive strategic alignment.
• Support negotiations with external vendors and manage third-party IAM solutions to complement internal capabilities.

Qualifications & Requirements:

• Educational Background (Preferred) : Bachelor’s or higher degree in a related field such as STEM, Computer Science, Cybersecurity or relevant work experience.
• Experience :
  • 8+ years in a technical role within the identity domain, with a minimum of 4 years in a leadership capacity.
  • Proven experience building an IAM practice, both in terms of talent and key solution offerings.
  • Strong background in IGA, PAM, DAM, and IAM advisory roles, with hands-on experience in designing and delivering solutions at scale to enterprise-sized clients.
  • Proven success in pre-sales, post-sales, or technical support roles in cybersecurity environments.
• Technical Knowledge :
  • Proficiency in key IAM technologies, including SSO, MFA, Active Directory, and privileged access management, with the ability to speak to these terms at the executive level.
  • Ability to evaluate, select, and implement IAM solutions, aligned with enterprise security needs.
  • Familiarity with regulatory standards (e.g., HIPAA, PCI, SOX), Zero Trust concepts, and their impact on identity management, including the ability to speak on these topics in a public setting.

Communication & Interpersonal Skills

• Strong presentation, written, and oral communication skills, with the ability to influence clients, stakeholders, and internal teams.
• Experience collaborating with cross-functional teams, from account managers to technical architects, to drive customer-centric outcomes.

Leadership & Mentorship

• Proven ability to mentor and develop IAM professionals, fostering a collaborative environment focused on best practices and continuous learning.
• Track record of building strong, high-performing teams and guiding them to deliver impactful IAM solutions.

What You’ll Bring to the Team:

• A strategic mindset, with the ability to align IAM initiatives with overarching business goals.
• Demonstrated ability to navigate and adapt to complex, evolving technology landscapes.
• Strong problem-solving skills and a proactive approach to identifying areas of improvement within IAM programs.
• Ability to develop and nurture trusted advisor relationships with senior clients, positioning IAM as a critical business enabler.

Why You’ll Love Working Here:

Join a dynamic, forward-thinking team where your expertise will drive critical security initiatives for top-tier clients. If you’re passionate about IAM and ready to lead a strategic practice, we’d love to meet you.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Preferred locations: MO, FL, NC, TX, AZ, IL, MA, VA, AL, LA, GA, MN, OH, MI, WI, IA, SC