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Bilingual Mortgage Loan Officer

2 months ago

Chelmsford MA United States Nextgen Mortgage, Inc. Full time

Company Description

We are a highly respected local mortgage broker licensed in New Hampshire, Massachusetts, Maine, and Florida. Our dedication to providing exceptional service to both our customers and industry partners has earned us an A+ rating with the Better Business Bureau and 5-star reviews across platforms like Google and Facebook. Join us and be part of a team that values excellence and customer satisfaction above all.


**Overview:**

Join our dynamic team, where we pride ourselves on delivering exceptional service to our clients. We are seeking an experienced, bilingual Loan Officer (English/Spanish) to manage and nurture relationships with our established real estate office partners and efficiently handle inbound leads from Realtor.com.


**Key Responsibilities:**

- Cultivate and maintain strong relationships with established real estate offices, ensuring seamless collaboration and referral flow.

- Manage and convert high-quality inbound leads from Realtor.com, providing tailored mortgage solutions to meet client needs.

- Conduct thorough client consultations in both English and Spanish to assess their financial situation and recommend the most suitable mortgage products.

- Guide clients through the mortgage application process, ensuring a smooth and timely closing, while effectively communicating in both languages.

- Stay up-to-date with industry regulations, market trends, and product knowledge to provide informed guidance to clients.

- Work collaboratively with our team to meet or exceed monthly sales targets while maintaining the highest standards of customer service.


**Qualifications:**

- Proven experience as a Loan Officer, with a strong track record of managing real estate office relationships.

- Fluent in both English and Spanish, with the ability to effectively communicate complex information in both languages.

- Demonstrated ability to manage and convert inbound leads effectively.

- Excellent communication and interpersonal skills, with a customer-centric approach.

- Comprehensive knowledge of mortgage products, underwriting processes, and industry regulations.

- Ability to work independently and as part of a team in a fast-paced environment.


**Why Join Us?**

- Work with a supportive and professional team that values your bilingual expertise.

- Opportunity to leverage established real estate relationships and access a steady stream of qualified leads.

- Competitive compensation package with performance-based incentives.

- Continuous professional development and growth opportunities.