Business Solutions Advisor

4 days ago

Los Angeles CA United States Bank of America Full time

Business Solutions Advisor - Rancho Park Financial Center

Los Angeles, California

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference. Join us

Key Responsibilities:

  1. Recommends financial advice and guidance that align with client financial goals and needs.
  2. Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank.
  3. Analyzes client financial needs and applies knowledge of borrowing and banking to recommend alternative or additional financial services that best align with the client's unique priorities.
  4. Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs.
  5. Makes decisions on client requests and makes referrals to appropriate internal partners based on client needs.
  6. Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings to assist with team delivery of an exceptional client experience.

Required Qualifications:

  1. Has demonstrated experience and proven success with business-to-business sales or small business banking.
  2. Has strong communication skills with the ability to effectively influence clients.
  3. Has effective customer service skills with the ability to manage the full client end-to-end experience and problem resolution.
  4. Has a proven sales track record.
  5. Is able to build productive partnerships and working relationships.
  6. Is experienced with outbound phone sales.

Desired Qualifications:

  1. Experience with financial information, spreadsheets, and financial skills.
  2. Experience with in-person customer service and sales.
  3. Experience working with small business clients.
  4. Experience meeting or exceeding goals.
  5. A working knowledge of small business products and services.
  6. Bilingual Mandarin.

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

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