Bilingual Customer Service Representative

1 week ago

Newark NJ United States Conduent State & Local Solutions, Inc Full time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


 

Bilingual Customer Service Representative English/Spanish

Onsite in Newark, NJ

 

Hourly rate $17.50/hr

 

What you get:

  • Full-time Employment with Benefits day one including paid Holidays.
  • $17.50/hr
  • Paid Training
  • Great Work Environment

Requirements:

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma, or equivalent. 
  • Must be able to submit to a background check and drug test.
  • Must be able to work 10:15pm to 7:15pm any day of the week

Summary:

As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

 

What you will be doing: 

  • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner.
  • Maintain a thorough knowledge of the company and client programs, policies, and technology.
  • Communicate effectively in a warm and empathetic manner.
  • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
  • Provide support to other positions/operations in cases during heavy workloads or absences.

People who succeed in this role have: 

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue 
  • Are excited by innovative technology 
  • Provide calm conflict resolution and problem solving for frustrated customers 
  • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers 
  • Can commit to 100% attendance for three to five weeks of paid training 

 

 

Join a rapidly growing organization that can support your career goals

 

Apply Today

 

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $17.50/hr


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

  • Bilingual Customer Service Representative

    3 weeks ago

    Newark, NJ, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Customer Service Representative

    4 weeks ago

    Newark, New Jersey, United States Conduent Full time

    At Conduent, we're dedicated to delivering exceptional services and solutions to our clients. As a Bilingual Customer Service Representative, you'll play a vital role in supporting our clients' customers as a first point of contact.Key Responsibilities:Respond to customer inquiries via phone, utilizing information learned during training and leveraging...

  • Bilingual Customer Service Manager

    3 weeks ago

    New Brunswick, NJ, United States PeopleShare Inc Full time

    Are you Bilingual in Spanish and English and seeking to be in a customer service role in the New Brunswick Area? Than this opportunity is for you. Schedule: Tuesday- Saturday, 930am-6:00pm Pay: $22 per hour Temp to Perm Responsibilities for Bilingual Customer Service Representative: Assisting patients in applying for Medical Assistance Entering...

  • Bilingual Customer Service Representative

    2 weeks ago

    Newark, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Customer Service Representative

    3 weeks ago

    Newark, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Customer Service Representative

    2 weeks ago

    Columbia, SC, United States GeorgiaTEK Systems Inc. Full time

    Job Title: Bilingual Customer Service RepresentativeDuration: 6+ Months (CTH)Location: Columbia, SC (Hybrid)Responsibilities• Supporting policyholders with insurance product information• Work with customers, via inbound and outbound calls, to assist those that wish to cancel their existing insurance coverage, reviewing products, benefits and/or solving...

  • Customer Service Representative

    3 weeks ago

    Dayton, OH, United States Cintas Full time

    Requisition Number: 184491 Job Description Cintas is seeking a Customer Service Representative - Bilingual to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account...

  • Bilingual Customer Service Representative

    1 week ago

    Addison, TX, United States INSPYR Solutions Full time

    Title: Bilingual Customer Service Representative Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. Location: Addison, TX 75001 Duration: Long term contract Compensation: $19hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the US Location: Local in-office work...

  • Bilingual Customer Service Representative

    2 months ago

    Grand Junction, CO, United States LoanMax Title Loans Full time

    LoanMax- Bilingual Customer Service Representative Are you looking for a stable, full-time position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our location at 2882 North Ave, Grand Junction, CO 81501** Incentives: Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm,...

  • Bilingual Customer Service Representative

    1 month ago

    Newark, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Customer Service Representative

    2 weeks ago

    Newark, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Customer Service Representative

    6 days ago

    Newark, United States Conduent State & Local Solutions Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Customer Service Representative

    3 weeks ago

    Newark, United States Conduent State & Local Solutions Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Customer Service Representative

    6 days ago

    Newark, United States Conduent State & Local Solutions, Inc Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Customer Service Representative I

    1 month ago

    , FL, United States Elevance Health Full time

    Job Summary:As a Customer Service Representative I - Bilingual, you will be responsible for providing exceptional customer service to our members via phone and written correspondence. You will be the primary point of contact for customer inquiries, resolving issues and providing solutions in a timely and professional manner.Key Responsibilities: Respond to...

  • Bilingual Medicaid Customer Service Representative

    2 weeks ago

    Tampa, FL, United States Leeds Professional Resources Full time

    Bilingual Medicaid Customer Service RepresentativeFLSA STATUS: Not-ExemptLocation: Tampa FL; Remote role after 3 to 4 weeks of Onsite training in Tampa FLAbout Leeds Resources:At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from...

  • Bilingual Customer Service Representative

    2 weeks ago

    Augusta, GA, United States Coforge Full time

    We at Coforge have an urgent need for Bilingual Call Center Representative assists with customer complaints, orders, errors, account questions, billing, cancelations, and other queries. This position must uphold the quality control standards of service to ensure customer satisfaction is achieved.Responsibilities· Answer inbound calls for assigned lender...

  • Bilingual Customer Service Representative

    3 weeks ago

    Midvale, UT, United States LoanMax Title Loans Full time

    Loan Max Title Loans - Customer Service Representative (Bilingual) Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! Hiring Manager will reach out via phone in the next few days. **We are currently hiring for our location at: 7009 S State Street Midvale UT 84047**. Incentives:Full...

  • Bilingual Customer Service Representative

    2 months ago

    Kansas City, KS, United States LoanMax Title Loans Full time

    LoanMax Title Loans - Bilingual Customer Service Representative (entry level)Are you looking for a stable, full time, entry level position with career potential? If so, you've come to the right place! **We are currently hiring for our location 4949 State Ave Kansas City, KS** Incentives:•Full Time Positions: Monday - Friday and rotating Saturdays. Closed...

  • Bilingual Customer Service Representative

    1 month ago

    Albuquerque, NM, United States Leidos Full time

    Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Albuquerque, NM & Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and...