Executive Director

11 hours ago

Kansas City KS United States ResCare Community Living Full time
Our Company

ResCare Community Living

Overview

The Executive Director is responsible for the overall performance of all company operations under their supervision. The Executive Director is responsible for the implementation of Company Policies and Procedures, Strategic Plan, and Quality Assurance Initiatives. Will also drive financial performance through superior service delivery recognized by both external and internal stakeholders. The Executive Director will provide leadership support and tools to operations to meet established goals. The Executive Director acts as a liaison with government officials and provider associations and will function as a liaison between operations and the Leadership Team.

Responsibilities
  1. Reviews Operation’s performance/support needs with Executive Management
  2. Analyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring’s vision, mission, and values
  3. Responsible for leading all operations under their supervision to maximize revenue and EBITDA
  4. Responsible for evaluating and implementing corrective action plans to improve the financial performance of each operation that is not meeting its financial targets
  5. Participates in the development of annual budgets and operational plans
  6. Provides operations with leadership support and tools to meet established goals
  7. Builds business, increases sales to meet/exceed goals
  8. Reviews Sales Plans and consults with the Corporate Sales Team regarding implementation strategies
  9. Responsible for evaluating potential growth opportunities through expanding services
  10. Coordinates training staff on systems, standard processes, company policies and procedures
  11. Provides Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes
  12. Establishes relationships and functions as a liaison between operations and the Executive Leadership Team
  13. Assesses processes and performance
  14. Effectively leads and deploys the resource of the Core Team (QAM, HRS, etc.) as required to support operations
  15. Assists with process implementation geared to improve performance goals
  16. Provides Support and Supervision to Operations with Branch Manager vacancies
  17. Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition
  18. Other duties as assigned
Qualifications
  1. Bachelor’s Degree in Human Services, Business or a related field; Master’s Degree is preferred
  2. Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people
  3. Three or more years of supervisory experience with at least five direct reports
  4. Outstanding organization and leadership abilities
  5. Excellent communication (oral and written) and public speaking skills
  6. Experience in Home Care or related healthcare field preferred
  7. Proficiency in technology and all Microsoft Office solutions
  8. Working knowledge of Federal, State, and local regulations of the business (area) they are responsible for
  9. Excellent Customer Service skills
  10. Knowledge or previous experience working in an office setting with computers, phones, and other related tasks
  11. Ability to travel 25-50% or as needed
About our Line of Business

ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit . Follow us on Facebook and LinkedIn .

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