Sales Lead

1 day ago

Charlotte NC United States Soma Full time

We are customer obsessed, innovative, and have the best culture in retail. Join our team today

POSITION OBJECTIVE:
The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

- Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

- Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes.

- Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.

- Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

- Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals.

- Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

- Trains, coaches and assists with locate fulfillment and selling.
Build High Performing Teams

- Motivates and inspires store team, promoting a shared vision while modeling core values.

- Promotes an inclusive, collaborative approach to problem solving.

- Communicates with store teams and Store Management to effectively lead positive change.

- Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

- Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

- Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

- Builds and maintains a solid customer following through clienteling and wardrobing.

- Ensures prompt resolution of customer concerns.

- Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

- Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

- Supports, implements, and provides follow-up for all training programs, seminars, etc.

- Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.

- Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

- Ensures that Store Team adheres to all employment practices and policies.
Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

- High school diploma or equivalent

- 1+ year retail or sales management experience preferred

- Must be 18 years of age or older

- Excellent communication, verbal and written skills

- Excellent customer service skills

- Able to learn or adapt to technology provided by the company

- Knowledge of administrative aspects of store operations

- Strong organizational skills and ability to multi-task in a fast-paced environment

- Able to communicate with customers

- Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

- Constant Walking/Standing- 67-100% of 8-hour shift

- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

- Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

5233 Northlake Mall

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Sales Lead

    4 weeks ago

    Charlotte, NC, United States Soma Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today!POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and...

  • Sales Lead

    19 hours ago

    Burlington, NC, United States Premium Brands Services, LLC Full time

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...

  • Sales Lead South Park

    4 weeks ago

    Charlotte, NC, United States Premium Brands Services, LLC Full time

    About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to...

  • Sales Lead

    4 weeks ago

    Burlington, NC, United States Premium Brands Services, LLC Full time

    About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...

  • Vice President of Sales

    3 weeks ago

    Atlanta, GA, United States Sales Geek Full time

    About the opportunityAre you an experienced sales leader here in Georgia? Considering a new career direction? Suffering from the Sunday night blues? Looking for something more?Sales Geek might be the answer for you!Sales Geek is a fast growing, Sales Strategy Advisory Service. We provide this service using Fractional/Part-time Sales VPs and Directors.What if...

  • Sales Lead

    2 weeks ago

    Charlotte, United States Janie and Jack LLC Full time

    Job DescriptionJob DescriptionOur Sales Lead are iconic, approachable, and connected to our customers. They provide individualized experiences through authentic customer connections, offering expert styling advice. They build relationships naturally and embrace individuality and diversity.What you will do:A result driven role model for the team in sales...

  • Sales Lead

    7 hours ago

    Charlotte, United States Janie and Jack LLC Full time

    Job DescriptionJob DescriptionOur Sales Lead are iconic, approachable, and connected to our customers. They provide individualized experiences through authentic customer connections, offering expert styling advice. They build relationships naturally and embrace individuality and diversity.What you will do:A result driven role model for the team in sales...

  • Sales Lead

    2 weeks ago

    Asheville, NC, United States Chico's Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience...

  • Sales Lead

    4 weeks ago

    Charlotte, NC, United States White House Black Market Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer...

  • Sales Lead

    2 days ago

    Charlotte, United States Chico‘s Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Lead

    2 days ago

    Charlotte, United States White House Black Market Full time

    Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer...

  • Medical Sales

    1 month ago

    Lafayette, LA, United States Medical Sales Recruiting Full time

    Looking for a lucrative career in the medical sales industry? Orthopaedic surgical sales could be for you! Average income more than $180,000 Recession Proof Work alongside surgeons in the operating room #1 Professional Sales Career At Medical Sales College we offer 8 and 12-week courses in various orthopedic device specialties. We take inexperienced...

  • Sales Lead Associate

    6 months ago

    Charlotte, United States European Wax Center Full time

    Brand Summary:European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around: • Our proprietary Comfort Wax® • Private waxing suites • A crisp, clean environment • And the most professionally trained estheticians in the industry From day one, we've been putting our...

  • Sales Administrator

    4 weeks ago

    Charlotte, NC, United States Pye-Barker Fire & Safety Full time

    Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.This position is responsible for providing administrative support to the sales team.  This role assists with all sales-related duties including coordinating sales team activities, account maintenance, reporting,...

  • Sales Administrator

    4 weeks ago

    Charlotte, NC, United States Pye-Barker Fire & Safety Full time

    Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.This position is responsible for providing administrative support to the sales team.  This role assists with all sales-related duties including coordinating sales team activities, account maintenance, reporting,...

  • Sales Administrator

    2 weeks ago

    Charlotte, NC, United States Pye-Barker Fire & Safety Full time

    Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.The primary role of the Sales Administrator positions is to maintain and grow sales within a defined customer base and geographical territory. The representative will develop and execute a customer-focused strategy...

  • Senior Sales Director

    3 weeks ago

    Charlotte, NC, United States Indorama Ventures Full time

    Indorama Ventures is a world-class sustainable chemical company with a globally integrated PET polymers and fibers, serving major customers in diversified end-use markets. Following our core strategies, we develop innovative products for customer needs, making great products for society.We are one of the world’s leading petrochemicals producers with a...

  • Outside Sales Representive

    2 months ago

    Charlotte, United States Mike Moore Sales & Consulting LLC Full time

    Job DescriptionJob DescriptionOutside Sales Position in NC & SCSummary:Mike Moore Sales & Consulting, LLC (MMS) is looking for an Outside Sales Representative who will assist our customers in the sale of commercial HVAC and critical environment equipment and instrumentation by building relationships in the greater NC and SC areas. The position reports to the...

  • Fluid Technology Sales Representative

    4 weeks ago

    , MI, United States Crane Engineering Sales Inc Full time

    Are you a sales professional looking for a new challenge? Do you have a passion for fluid technology and a drive to succeed? We are seeking an experienced Outside Sales Account Manager to join our team at Crane Engineering Sales, LLC.As a key member of our sales team, you will be responsible for building and maintaining relationships with existing customers,...

  • Sales Lead

    1 week ago

    Asheville, NC, United States Premium Brands Services, LLC Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...