Virtual Property Claims Specialist
2 days ago
Employer Industry: Insurance
Why consider this job opportunity:
- Salary up to $98,000 annually
- Comprehensive and competitive benefits package to support physical, financial, emotional, and social wellbeing
- Opportunity for career advancement and growth within the organization
- Hybrid work model with the flexibility to work in the office 1-2 days per week
- Supportive work culture that values employee contributions and potential
- Chance to work on diverse and complex commercial property claims
What to Expect (Job Responsibilities):
- Deliver exceptional service to commercial customers and agents/brokers through empathetic and efficient claims handling
- Create initial damage estimates using Xactimate, incorporating photographic and video evidence of property damage
- Manage and resolve commercial property claims of varying complexity, including weather-related and non-weather-related incidents
- Coordinate investigations and evaluations of claims through communication with customers, vendors, and experts
- Partner with attorneys, account representatives, and underwriters to develop strategies for timely claim resolution
What is Required (Qualifications):
- Bachelor's degree or equivalent experience
- Minimum of three to five years of claims experience, with a focus on Commercial Property and field estimating preferred
- Solid knowledge of commercial property claims and experience conducting physical inspections
- Strong interpersonal, communication, and negotiation skills
- Ability to work independently and manage multiple tasks effectively
How to Stand Out (Preferred Qualifications):
- Professional designations related to insurance or claims management
- IICRC certification and completion of Applied Structural Drying
- Experience using Microsoft Office Suite and other business-related software
- Understanding of state/territory regulations and industry trends
- Ability to support Catastrophe (CAT) duty as required
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