Store Manager
2 weeks ago
- Direct and monitor all sales activities of the store to ensure retail income and sales objectives are met
- Display expert knowledge of product, company history, company policies, and procedures
- Develop associates by providing clear, motivating, and constructive performance feedback in a timely manner
- Promote and cultivate an environment that is focused on consistently delivering exceptionally positive client service
- Assist in meeting payroll goals by ensuring appropriate floor coverage and maintaining a selling focus, scheduling staff appropriately
- Create an environment that encourages the development of managers and associates; provide challenging assignments and opportunities for management development
- Recognize associates for their performance and service
- Understand Operations daily goals and needs
- Proactively plan for all operational processes, appropriately scheduling and training associates
- Open and close operational procedures of the store
- Manage supply inventory and supply replenishments
- Monitor quality control of the inbound, outbound, verification, and support processes
- Create and maintain clear and accurate operations documents/procedures for reference purposes
- Track and troubleshoot order issues
- Maintain extremely high standards of presentation and service
- Communicate feedback based on business needs not wants
- Communicate trends and competition activity to Flight Club leadership
- Continuously drive the business by analyzing key financial data, monitoring operating efficiencies, and identifying business trends/opportunities
- Achieve sales goals on a consistent basisWe are looking for:
- 5+ years of sales and/or retail management experience
- Love and passion for sneakers and streetwear is a must
- Strong sales and business acumen
- Effective oral and written communication
- Polished appearance and public communication skills
- Proven organizational and time management skills
- Team building and management proficiencies
- Strong interpersonal skills
- Critical thinking skills
- Analytical and computer proficient
- Detail-oriented
- Flexibility to work non-traditional hours including evenings and weekends
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