Senior Program Manager
3 days ago
Global Partners is currently seeking an experienced and dynamic Senior Program Manager to lead important and complex IT and Business initiatives across our organization. The successful candidate will be an expert in project management with significant experience in managing large, cross-functional, enterprise-wide projects and programs. This role demands a strong, emotionally intelligent leader who can drive change, align stakeholders, and deliver strategic objectives through disciplined project management practices. This position is based in our headquarters location in Waltham, MA, and requires a seasoned and dedicated individual, with proven success in delivering projects and programs as well as outstanding communication, leadership, and people management skills, who will fit with our collaborative, team-oriented culture.
The Types of “Energy” You Bring -
- Excellent written and verbal communication skills
- You are self-motivated and like to take initiative
- You are a team player with a positive attitude
- You have strong time management skills
“Gauges” of Responsibility –
- Lead and manage the full lifecycle of complex, enterprise-wide projects or programs with multiple workstreams from initiation through to completion.
- Partnering with Business Owners, define and document project/workstream objectives, scope, benefits, and deliverables in alignment with enterprise strategy and business needs.
- Build and maintain comprehensive project plans, including detailed critical path, workstream and program wide dependencies, budget forecasting, risk management mitigation and contingency planning.
- Develop and maintain the overall project strategy documentation including roadmaps, timelines, and critical path milestones.
- Coordinate and oversee cross-functional workstream teams to ensure project deliverables are met on time, within scope, and within budget.
- Implement and manage project changes and interventions to achieve project outputs.
- Build and maintain strong relationships with key stakeholders, including executives, department heads, team members and external partners.
- Facilitate effective communication and collaboration across teams, ensuring transparency and alignment throughout the project lifecycle.
- Lead and manage regular program status meetings and provide clear and concise updates to stakeholders, including project health, status updates, timeline, financial impacts, action items, and key decisions.
- When appropriate, oversee and direct the work of other project managers on larger, multi-faceted programs.
- Identify potential risks and issues early, managing them as they arise by developing mitigation strategies to minimize impact on project objectives.
- Track project performance using appropriate tools and techniques to monitor progress against project plans.
- Prepare and present detailed project reports, dashboards, and project health and status presentations to Executives, Senior leadership and stakeholders.
- Participate in the development and implementation of comprehensive change management and communication plans to support the project objectives.
- Act as a champion within the organization, fostering a culture of adaptability and continuous improvement.
Qualifications
- Strong leadership and team management skills, with the ability to influence and drive results across diverse teams.
- Exceptional communication and interpersonal skills are able to express your views clearly and concisely, with the ability to engage, align and influence stakeholders at all levels.
- Adaptable, resilient and authentic, comfortable with ambiguity, complexity and have a genuine willingness to learn from feedback and change as a result.
- Agility in building relationships and credibility across all levels of projects and organizations.
- Excellent negotiation techniques and an ability to lead and achieve results under difficult conditions are cool and collected under pressure.
- Expert level proficiency in program and project management and delivering results through diverse project teams.
- Proven track record of successfully leading multi-faceted complex programs and projects in a dynamic and fast-paced and evolving environment.
- Experience in leading transformation programs or similar initiatives is a significant advantage.
- Strong business acumen and outstanding ability to translate complex initiatives and objectives into actionable plans that achieve desired outcomes.
- Strong knowledge of change management principles, methodologies, and best practices.
- Results-oriented with a focus on delivering value and achieving business objectives.
- Resilient and adaptable, with the ability to thrive in a rapidly changing environment.
- Proactive and self-motivated, with a continuous improvement mindset.
- Strong analytical and problem-solving abilities, with keen attention to detail.
- Proficiency in project management software and tools (e.g., MS Project, JIRA, Asana).
- PMP or equivalent certification a plus.
We are an equal opportunity employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information and any other legally protected status.
We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.
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