Reservations Manager

3 weeks ago


New York NY United States LocalSTR Full time

Company Description

LocalSTR is a full concierge short term and long term rental property management and investment company based on the East Coast with properties and projects throughout New Jersey, Upstate New York, Maryland, and Texas. We focus on BnB and annual management, fostering local relationships, and providing top-notch support and care to our clients and guests. Our investment arm focuses on acquiring, renovating, and managing strategic properties to maximize returns for clients and investors.

Role Description

This is a full-time on-site role for a Reservations Manager at LocalSTR in Brooklyn, New York, with some flexibility for remote work. The Reservations Manager will be responsible for managing bookings, overseeing accounts, coordinating with cleaning and maintenance teams, and ensuring the highest level of service for our clients and guests.

Qualifications

  • Reservation Management, Accounting, and Customer Service skills
  • Experience in property management or hospitality industry
  • Attention to detail and strong organizational skills
  • Excellent communication and interpersonal abilities
  • Proficiency in property management software and financial tracking tools
  • Ability to work independently and collaborate with a team
  • Knowledge of rental regulations and compliance
  • Bachelor's degree in Hospitality Management, Business, or related field

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