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IAM Security Business Analyst

2 months ago

Seattle WA United States System Soft Technologies Full time

Seattle, WA (Hybrid- Remote)


Job Summary

This position is responsible for managing user security across multiple products, with a focus on access, user security, maintenance, page/field security, and supporting automation efforts within an enterprise Identity Access Management (IAM) solution. This role reports to the IT Manager on the Student Systems and Support Team.


(Hybrid Remote- Mainly remote with ability to go onsite when needed)


Responsibilities

  • Manage and support multiple medium-sized security and IAM projects and initiatives.
  • Perform daily operational tasks related to user security and IAM management.
  • Oversee and resolve security tickets and issues.
  • Collaborate on the design, implementation, and enhancement of IAM policies and procedures to improve security standards.


Qualifications

  • 7-10 years of experience in Business Analysis and Process Engineering.
  • Educational industry experience working for school systems or higher education a big plus.
  • 3-5 years working with Student Information Systems. (Big Plus- Highly desired)
  • 5-7 years in Quality/Software Assurance.
  • 3-5 years of hands-on experience with Identity Access Management (IAM) frameworks, processes, and tools, including managing user access, security policies, and IAM automation.
  • Proven experience in managing user accounts and system access privileges.
  • Familiarity with ETL processes, data models, and entity relationship diagrams.
  • 8+ years leading IT operations teams supporting enterprise-grade software systems.
  • Strong background in systems administration, software support, and IAM solutions.
  • Skills in change management, team collaboration, and relationship building.
  • Understanding of the software development lifecycle, technical debt reduction, and cloud hosting/migration.
  • Experience with digital workflow products (e.g., ServiceNow) for managing incidents, requests, and automation.
  • Bachelor’s Degree in a relevant field.