Regional Vice President

20 hours ago

Barnegat Township NJ United States Associa Full time

Location: Person could reside anywhere in the North East.

Join Our Team as a Regional Vice President of Operations

Are you ready to lead with purpose and make a lasting impact? Associa is the industry's leading community management company, serving over seven million homeowners every day. With over 300 branch locations across North America, Associa is dedicated to bringing positive impact and meaningful value to every community. Read on about this unique and exciting opportunity to join our leadership team as a Regional Vice President of Operations.

Why Associa?

  • Gold Standard Excellence: Proudly recognized by Deloitte and the Wall Street Journal as a Gold Standard Best Managed Company for five consecutive years.
  • A Great Place to Work: We are honored to be an eight-time recipient of the prestigious Great Place to Work certification, celebrating our high-trust, high-performance workplace.
  • Family Spirit: Experience a workplace where family spirit, innovation, integrity, and loyalty are more than just words—they're in action every day.
  • Commitment to Community: If you have a passion for superior customer service, a deep sense of community commitment, and the drive to lead and inspire others, you've found your home with Associa.

About the Role:

As the Regional Vice President of Operations, you will be at the forefront of our mission to positively impact communities. In this key leadership role, you'll guide and mentor Branch Presidents, driving strategic growth, operational excellence, and customer satisfaction.

We're looking for a leader who embodies our values, thrives in a collaborative environment, and is passionate about making a difference.

What You Bring:

  • A passion for delivering outstanding customer service and creating meaningful connections within communities.
  • Proven leadership experience with a strong track record in operations management.
  • A commitment to innovation, integrity, and continuous improvement.
  • The ability to inspire and motivate teams to achieve exceptional results, providing timely feedback and guidance for both their team and fellow executives on operations-related issues.

This is accomplished by:

  • Embodying Associa's Mission and Company Values
  • Assessing, selecting, and developing "raise the bar" talent
  • Defining and implementing strategic direction
  • Driving and monitoring key business driver results via the branch Balanced Scorecards
  • Developing new resources and revenue streams
  • Motivating and empowering branch teams to achieve success, as measured via the Balanced Scorecard
  • Developing, monitoring, and administering financial programs to maintain efficient, quality services.
  • Leading the alignment of people, systems, processes, and culture in our integrated client delivery model
  • Identifying organic and inorganic growth opportunities within the branch
  • Weekly travel will be required for the role.
  • Other duties as assigned

Requirements:

  • Bachelor's Degree Required
  • Master's Degree Preferred
  • 10+ years of directly related or closely related experience
  • 7 - 10 years of Management and/or Supervisory experience
  • Knowledge of sales, operations, and/or underwriting management
  • Knowledge of company budget and monthly performance reporting (DVR) proficiency
  • Knowledge of applicable state statutes
  • Knowledge of all Associa operating systems and programs preferred
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert level
  • Knowledge of conflict resolution techniques at an expert level
  • Project management at an expert level
  • Self-motivated, proactive, detail-oriented, and a team player
  • Professional customer service skills
  • Time management and time-critical prioritization skills
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