Housekeeping Manager

3 months ago

Bloomington, United States Great Wolf Lodge Full time

Pay: $60000 per year - $60000 per year


At Great Wolf, the Housekeeping Manager brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role inspects facilities, recommends upgrades when needed, establishes workflows, standard procedures, and quality control plans. The Manager oversees all housekeeping operations and pack members to ensure guests have a worry-free stay.


Join our Pack:  

•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels  

•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives  

•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training  

•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund  

•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.  

 

Benefits:  

•Medical, Dental, and Vision insurance  

•Health savings account  

•Telehealth resources  

•Life insurance  

•401K with employer match  

•Paid vacation time off  

•Paid parental leave 


Essential Duties & Responsibilities

  • Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded
  • Implements and manages inventory processes through the assistance of the Housekeeping Supervisors
  • Drives, reviews and ensures proper completion of and alignment to the work order process
  • Assists Director in reviewing and action planning related to NPS Scores and guest comments, as well as follow up and resolution
  • Implements the Director's financial strategy to manage budget and labor, operating expense forecasts
  • Leads and mentors direct staff and Housekeeping employees, including:
  • Housekeeping Supervisors and all Pack Members to ensure proper staffing/budgeting levels are maintained
  • Trains new Pack Members and ensures continued training and development of current staff
  • Manages and drives training and development of supervisors
  • Communicates regularly with Housekeeping staff, setting expectations and alignment to Great Wolf values, and provides regular feedback through inspections and daily stand-up meetings
  • Ensures compliance and timely completion of the performance appraisal process; identifies key talent and plans for development
  • Models and upholds the Great Wolf guest service standards of excellence
  • Ensures guest requests of the Housekeeping department are handled in a professional and timely manner
  • Continuously raises the bar for Housekeeping guest service focus
  • Actively participates in the Manager On Duty Program
  • Addresses and resolves any guest concerns as needed to ensure guest satisfaction
  • Ensures daily, weekly, monthly, and annual safety and compliance standards are upheld and advanced
  • Communicates with Director of Engineering to ensure housekeeping areas meet fire chief and state fire inspector standards
  • Conducts and monitors Hazard Communications Programs twice yearly
  • Investigates, reports and records inappropriate behavior by staff, guests or suspicious persons


Required Qualifications & Skills

  • High School diploma or equivalent experience
  • Minimum 3 years of experience in the Hospitality field, with at least 2 years in a supervisory position
  • Demonstrated knowledge and experience in labor management scheduling
  • Demonstrated ability to lead diverse teams
  • Demonstrated analytical, planning, and change implementation abilities
  • Demonstrated management skills and abilities including conflict resolution, coaching, development, and team building
  • Demonstrated ability to effectively resolve conflict
  • Ability to work flexible schedule including nights, weekends, and/or Holidays as needed


Desired Qualifications & Traits

  • Experience in Housekeeping, preferably at a resort or large hotel
  • Bachelor's degree
  • Charismatic leader who adjusts leadership style to motivate employees and overcomes challenges
  • Inspires and motivates team members to work together and achieve success beyond expectations
  • Takes an exhaustive approach to every task. Committed to comprehensive and in-depth analysis, planning and implementations of every work task


Physical Requirements

  • Ability to lift 30 lbs.
  • Ability to stand/walk for long periods of time
  • Ability to bend, stretch and twist
  • Capable of tolerating exposure to cleaning chemicals


Application Instructions  

We are hiring immediately, with relocation packages available. Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). Complete an application and a recruiter will reach out on next step. 

  • Housekeeping Manager

    3 months ago

    Bloomington, United States Great Wolf Lodge Full time

    Pay: $60000 per year - $60000 per year At Great Wolf, the Housekeeping Manager brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role inspects facilities, recommends upgrades when needed, establishes workflows, standard procedures, and quality...

  • Housekeeping Operations Manager

    7 days ago

    Bloomington, Illinois, United States Arbor Lodging Management Full time

    Housekeeping Operations ManagerJob Category: HousekeepingPosition Overview: We are in search of a dedicated Housekeeping Operations Manager.Role Summary: The Housekeeping Operations Manager is responsible for overseeing and coordinating the activities of room attendants, public area cleaners, and floor supervisors. This role involves managing the daily...

  • Assistant Housekeeping Manager

    3 weeks ago

    Bloomington, United States Hilton Hotel Bloomington Full time

    Description Join our team at the Hilton Minneapolis/Bloomington HotelThe Assistant Housekeeping Manager is responsible for assisting the Executive Housekeeper with the supervision of work activities of the Housekeeping team to ensure a clean, orderly, safe, and attractive guestrooms and hotel public areas. Position responsibilities include:Performing all...

  • Assistant Housekeeping Manager

    3 weeks ago

    Bloomington, United States Hilton Hotel Bloomington Full time

    Description Join our team at the Hilton Minneapolis/Bloomington Hotel!The Assistant Housekeeping Manager is responsible for assisting the Executive Housekeeper with the supervision of work activities of the Housekeeping team to ensure a clean, orderly, safe, and attractive guestrooms and hotel public areas. Position responsibilities include: Performing...

  • Housekeeping Supervisor

    2 months ago

    Bloomington, United States Radisson Hotel Group Full time

    Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...

  • Housekeeping Supervisor

    2 months ago

    Bloomington, United States Radisson Hotel Group Full time

    Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...

  • Housekeeper - Evenings

    2 months ago

    Bloomington, United States Carle Health Full time

    ** Job Details** **Housekeeper - Evenings** **Department:** Housekeeping - BMC **Usual Schedule:** 3:30p-Midnight **Entity:** **On Call Requirements:** N/A **Job Category:** Environmental Srvcs **Work Location:** Carle BroMenn Medical Center **Employment Type:** Full - Time **Nursing Specialty:** **Job Post ID:** 23280 **Secondary Job Category:**...

  • Housekeeping Specialist

    3 days ago

    Bloomington, Indiana, United States Ernest Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Housekeeping Specialist to join our team at Ernest Health. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and organization of our hospital environment.ResponsibilitiesCleaning and Sanitizing: Dusts, mops, and cleans items such as medicine...

  • Housekeeping Specialist

    2 days ago

    Bloomington, Indiana, United States Ernest Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Housekeeping Specialist to join our team at Ernest Health. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and organization of our hospital environment.ResponsibilitiesCleaning and Sanitizing: Dust, mop, and clean various surfaces, including...

  • Housekeeping Specialist

    2 days ago

    Bloomington, Indiana, United States Ernest Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Housekeeping Specialist to join our team at Ernest Health. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and organization of our hospital environment.Key ResponsibilitiesDusts, mops, and cleans items such as medicine cabinets, furniture,...

  • Room Attendant

    2 months ago

    Bloomington, United States Hilton Garden Inn Bloomington (IN) Full time

    Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor Assistant Executive Housekeeper Executive Housekeeper Your Focus Greet guests upon interaction with a warm and friendly greeting. Clean guest rooms according to standards within the allotted time frame...

  • Housekeeping Houseperson

    2 months ago

    Bloomington, United States Radisson Hotel Group Full time

    Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...

  • Housekeeper (PT)- Bloomington

    3 months ago

    Bloomington, United States Cedarhurst Living LLC Full time

    **Housekeeper (PT)- Bloomington** **Department:** Housekeeping-10617 **Location:** Bloomington, IN **Housekeeper** ***About the role*** We have a new and exciting opportunity to serve as a **part-time** **Housekeeper** within the Cedarhurst Living organization! If youre looking for a rewarding opportunity and desire to work for a company who truly cares...

  • Housekeeper (FT) - Bloomington

    3 months ago

    Bloomington, United States Cedarhurst Living LLC Full time

    **Housekeeper (FT) - Bloomington** **Department:** Housekeeping-10617 **Location:** Bloomington, IN **Housekeeper** ***About the role*** We have a new and exciting opportunity to serve as a **full-time** **Housekeeper** (day shift) within the Cedarhurst Living organization! If youre looking for a rewarding opportunity and desire to work for a company who...

  • Housekeeping Attendant

    7 days ago

    Bloomington, Indiana, United States Remington Full time

    Job OverviewKey ResponsibilitiesMaintain cleanliness in guest corridors and hallways.Dispose of waste from hallway bins, housekeeping carts, and guest accommodations, ensuring proper disposal methods.Conduct thorough vacuuming of hallways, elevators, carpet edges, and stairwells, along with regular cleaning of elevators. Perform carpet shampooing and floor...

  • Housekeeping Support Staff

    7 days ago

    Bloomington, Indiana, United States Remington Full time

    Job OverviewKey ResponsibilitiesMaintain cleanliness in guest corridors and hallways.Dispose of waste from hallway bins, housekeeping carts, and guest accommodations, ensuring proper disposal in designated areas.Conduct thorough vacuuming of hallways, elevators, carpet edges, and stairwells, as well as performing deep cleaning of elevators. Shampoo carpets...

  • Housekeeping

    3 months ago

    Bloomington, United States Carle Health Full time

    Position Summary: To provide a superior level of cleaning quality in assigned area to maintain a clean working environment. Qualifications: EXPERIENCE REQUIREMENTS Cleaning experience needed. SKILLS AND KNOWLEDGE Must have ability to effectively read, write, and converse in the English language. Must be physically able to manually move furnishings...

  • Housekeeping Attendant

    1 day ago

    Bloomington, United States Marcus Corporation Full time

    Position OverviewThe Room Attendant plays a crucial role in maintaining the cleanliness and presentation of guest accommodations at Marcus Corporation.Key Responsibilities:Efficiently clean and prepare guest rooms to ensure a welcoming environment.Dust and sanitize furniture, dispose of waste, and polish mirrors and artwork.Thoroughly clean bathrooms and...

  • Housekeeping Attendant

    6 days ago

    Bloomington, United States Marcus Corporation Full time

    Position OverviewThe Room Attendant plays a vital role in maintaining the cleanliness and overall appearance of guest accommodations at Marcus Corporation.Key Responsibilities:Efficiently clean and prepare guest rooms to ensure a welcoming environment.Dust and sanitize furniture, dispose of waste, and polish mirrors and artwork.Thoroughly clean bathrooms and...

  • Housekeeping Attendant

    6 days ago

    Bloomington, United States Marcus Corporation Full time

    Position Overview:The Room Attendant plays a crucial role in maintaining the cleanliness and overall appearance of guest accommodations at Marcus Corporation.Key Responsibilities:Efficiently clean and prepare guest rooms to ensure a welcoming environment.Dust and sanitize furniture, dispose of waste, and polish mirrors and artwork.Thoroughly clean bathrooms...