Vice Chair of Quality in Radiology
4 days ago
Essential Functions:
Collaborating and Influencing:
- To improve quality, safety, and outcomes, the Vice Chair of Quality (Radiology) must operate in a matrixed environment by:
- Engaging and leading with a collaborative approach, where decisions are shared among all parties.
- Identifying and connecting with all necessary stakeholders to build a collective consensus.
- Building relationships that help others achieve their objectives and reaching out to new potential collaborators.
- Modeling core values of Excellence, Compassion, Inclusivity, and Teamwork.
Leading People:
- Healthcare quality is a team endeavor. The Vice Chair of Quality (Radiology) leads a team dedicated to making Ochsner Health Medical Center a national leader in health outcomes, patient experience, and value by:
- Collaborating and openly debating with the team to manage projects, solve problems, and address critical issues collectively.
- Establishing clear, challenging performance goals and metrics for each team member.
- Developing and mentoring team members to achieve career growth and professional fulfillment.
- Working with the Health System Quality Department to build a performance management process that monitors projects and delivers results that exceed expectations.
- Engaging the department in continuous improvement and innovation aligned with Health System priorities.
Driving Results:
- In a rapidly changing healthcare environment, the Vice Chair of Str Quality (Radiology) must deliver on expectations related to quality, safety, and value by:
- Ensuring Ochsner Health Medical Center advances as a leader in performance excellence, quality, and safety across national academic health systems, evidenced by exceptional patient outcomes and performance rankings.
- Benchmarking the Health System s performance against other leading academic health systems.
- Proactively seeking to improve processes and implement best-in-class solutions to raise quality and productivity thoughtfully.
- Identifying new processes or systems to improve quality and healthcare delivery efficiency.
Key Responsibilities:
- Collaborating with clinical staff and quality improvement leadership to develop an engaging structure that aligns practice with the organization s quality, safety, and patient experience agenda.
- Providing structured leadership to departmental professionals that fosters growth, development, communication, and innovation.
- Participating in the development, monitoring, reporting, and improvement of activities related to respective service lines in collaboration with clinical staff, service chiefs, and administration.
- Fostering and maintaining collaborative relationships with external agencies, purchasers, and stakeholders related to quality and performance initiatives.
- Reviewing and evaluating services affected by medical safety/regulatory issues, making recommendations for improvement, and monitoring services to ensure the implementation of recommendations and the achievement of desired results.
- Educating leadership and medical staff about regulatory issues, new statutes/guidelines, and medical safety/PI activities.
- Serving as a resource for medical safety, regulatory, and PI issues and participating in accreditation-related activities.
- Leading the development of policies and procedures related to quality improvement/medical safety and participating as a stakeholder in policy crafting.
- Developing long-range goals, annual objectives, budgets, and strategies for areas of responsibility.
- Measuring and reviewing system performance.
- Providing input into major capital expenses related to quality (e.g., information systems).
- Ensuring compliance with laws, government regulations, JCAHO requirements, and Ochsner policies.
- Generating and supporting programs that employ imaging screening for early detection of diseases and disorders.
- Representing the department in activities related to quality improvement, health practice, and population health management.
Qualifications:
Minimum Education and Experience:
- The Vice Chair of Strategy and Quality (Radiology) should be an experienced clinical leader committed to creating and leading innovative quality programs that exceed national best practices.
- 10+ years of experience in an academic setting is strongly preferred with a national reputation.
- Proven experience in implementing large-scale initiatives and behavioral change across an enterprise.
- Experience utilizing process improvement approaches and methods to achieve desired outcomes.
- A Doctor of Medicine (M.D.) or equivalent degree with recent clinical practice and board certification is strongly preferred. Licensed or eligible for a license in Louisiana.
Knowledge, Skills, and Abilities:
- Known for integrity, honesty, and personal accountability.
- Understanding and commitment to systems-thinking and system goal achievement.
- Exceptional written and verbal communication skills.
- Demonstrated success in synthesizing and presenting complex ideas to individuals at all levels of an organization.
- Demonstrated success utilizing metrics to evaluate and improve systems.
- Innovative risk-taker.
- Successful track record of delivering actionable metrics and driving results.
- Dynamic and pioneering leader who is confident in looking ahead and able to guide others through a fast-paced changing environment.
- Exudes confidence, ownership, and accountability for the quality and safety agenda.
- A collaborator and consensus builder who can successfully engage with various constituencies and demonstrate decisiveness and respectful courage in gaining consensus where appropriate.
- Demonstrates perseverance in advancing strategic and operational imperatives.
- Advanced analytic ability to conceptualize well in unstructured, dynamic, and/or multidisciplinary environments requiring analysis, foresight, intuition, and mature judgment.
- Communication and interpersonal skills for frequent contact with internal customers and external stakeholders to persuade and negotiate in controversial and/or sensitive situations.
- Project management skills, including the ability to define program, project, or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate resources, and accomplish goals in a resourceful and timely manner.
- Leadership skills, including a demonstrated willingness to pursue leadership roles with increasing levels of accountability; comfort with decision-making responsibilities; coaching, teaching, and counseling skills; and the ability to inspire and build confidence in others and forge alliances and garner support.
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