Jewelry Sales Consultant

8 hours ago

Chicago IL United States Brilliant Earth Full time

Jewelry Consultant - Chicago, IL

Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Chicago, IL showroom location.

What you’ll do:

  • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
  • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product.
  • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
  • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
  • Call customers to confirm showroom appointments and answer any pre-appointment questions.
  • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
  • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
  • Open and/or close the showroom and waiting area.
  • Use our ERP system to manage your tasks and communicate cross-functionally.
  • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

What You Have:

  • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door.
  • A drive to exceed goals. You love a good challenge You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets.
  • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
  • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise.
  • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together

What We Offer:

  • Career Growth. We want to see you sparkle Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth.
  • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry.
  • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.
  • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
  • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
  • Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.
  • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
  • Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month
  • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
  • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year.
  • Disability and Life insurance. 100% employer-paid.
  • Pre-Tax Commuter Benefits.

How to Apply & What to Expect:

If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

You’ll receive an email when we’ve received your application, and can expect an update within a week of applying. If selected for an interview, the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders

#J-18808-Ljbffr

  • Jewelry Sales Consultant

    8 hours ago

    Chicago, IL, United States Brilliant Earth Full time

    Jewelry Consultant - Chicago, IL Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding...

  • Jewelry Sales Consultant

    3 months ago

    Chicago, United States Brilliant Earth Full time

    Jewelry Consultant - Chicago, IL Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their...

  • Jewelry Sales Consultant

    7 hours ago

    Houston, TX, United States Brilliant Earth Full time

    Jewelry Consultant - Houston, TX Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding...

  • Jewelry Sales Consultant

    7 hours ago

    Dallas, TX, United States Brilliant Earth Full time

    Jewelry Consultant - Dallas, TX Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding...

  • Jewelry Sales Consultant

    7 hours ago

    Portland, OR, United States Brilliant Earth Full time

    Jewelry Consultant - Portland, OR Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding...

  • Jewelry Sales Consultant

    7 hours ago

    Boston, MA, United States Brilliant Earth Full time

    Jewelry Sales Consultant - Boston, MA Our Jewelry Sales Consultant provides an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our...

  • Jewelry Sales Consultant

    6 hours ago

    Miami, FL, United States Brilliant Earth Full time

    Jewelry Consultant - Miami, FL Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their...

  • Jewelry Sales Consultant

    7 hours ago

    Denver, CO, United States Brilliant Earth Full time

    Jewelry Consultant - Denver, CO Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding their...

  • Jewelry Sales Consultant

    7 hours ago

    Boston, MA, United States Brilliant Earth Full time

    Jewelry Sales Consultant - Boston, MA Our Jewelry Sales Consultant provides an exceptional experience for every Brilliant Earth customer. As a Jewelry Sales Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our...

  • Jewelry Sales Consultant

    6 hours ago

    San Diego, CA, United States Brilliant Earth Full time

    Jewelry Sales Consultant - San Diego, CA Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers...

  • Jewelry Sales Supervisor

    4 weeks ago

    Atlanta, GA, United States Icebox Diamonds & Watches - ATL | MIA Full time

    Icebox Diamonds & Watches is a family-owned and operated luxury jewelry retailer that has been in business for over 40 years. We recognize and celebrate with our team providing an amazing company culture and a fun work environment and most of all, we understand that our people make a difference in our clients’ experience. Our Social Media Outlets,...

  • Sales Associate

    8 hours ago

    Miami, FL, United States Signet Jewelers Full time

    We have many opportunities available on our other career site pages. Click here to link to our careers page! You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers,...

  • Sales Associate

    7 hours ago

    Columbia, MD, United States Signet Jewelers Full time

    We have many opportunities available on our other career site pages. Click here to link to our careers page! You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers,...

  • Sales Associate

    8 hours ago

    Denver, CO, United States Signet Jewelers Full time

    We have many opportunities available on our other career site pages. Click here to link to our careers page! You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers,...

  • Sales Associate

    7 hours ago

    Santa Rosa, CA, United States Signet Jewelers Full time

    We have many opportunities available on our other career site pages. Click here to link to our careers page! You are a diamond and Zales celebrates that fact! We recognize that every one of our jewelry consultants has a unique sparkle, and we find ways to empower them to help our customers Celebrate Life and Express Love. Zales is part of Signet Jewelers,...

  • Technical Sales Consultant Miami FL

    8 hours ago

    Miami, FL, United States Predictive Sales AI Full time

    Full Time position in Miami, FLposted 11/15/2024 Have you ever watched movies like “The Founder” or “Money Ball,” solely because you wanted to know how those people accomplished such seemingly impossible tasks? Well, as a Technical Sales Consultant at Spectrum, we want to work with you and teach you those same philosophies for problem...

  • Luxury Sales Associate

    8 hours ago

    Washington, DC, United States Brilliant Earth Full time

    Jewelry Consultant - Washington, D.C. Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in...

  • Assistant Store Director

    4 weeks ago

    Los Angeles, CA, United States Broken English Jewelry Full time

    Broken English Jewelry is seeking a full-time Assistant Store Director to join our team at our beautiful store in Santa Monica at the Brentwood Country Mart!Our luxury jewelry boutique is one of the leading retailers of jewelry. We are looking for someone who is is energetic and enthusiastic, willing to engage customers with a sales-minded attitude, displays...

  • Technology Sales Consultant

    7 hours ago

    Chicago, IL, United States RBN Insurance Services Full time

    We are a successful technology solutions provider that provisions hardware, software, services, and support for customers throughout the Midwest. We partner with a team of industry leaders including Cisco, EMC, NetApp, and VMware. As a Cisco Gold Certified Partner with a Master UC Specialization and Cloud Builder Badge, Netech has achieved some of the...

  • Field Sales Consultant

    6 hours ago

    Chicago, IL, United States Sunrun Inc. Full time

    Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging. Do you believe in a sustainable future where everyone can access the power they need, whenever...