Platform Experience Manager
2 weeks ago
Key Responsibilities
Lead customer training sessions and provide ongoing support through various channels
Collect and communicate customer feedback to drive platform improvements
Maintain expertise in the platform and support internal teams with product insights
Required Qualifications
1-2 years of experience in a customer-facing role
Prior experience in adtech or performance marketing
Experience in developing and delivering training sessions
Proficiency in troubleshooting technical problems
Strong analytical skills for identifying and resolving customer issues
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ServiceNow Platform Expert
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Adobe Experience Manager Technical Architect
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Customer Experience Manager
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Customer Experience Manager
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