Resident Support Coordinator

6 days ago

Wheat Ridge CO United States Archway Communities Full time

COMPANY OVERVIEW

Archway Communities is a nonprofit housing organization based in Colorado. We are a trusted industry leader dedicated to building and managing communities where people can afford to live and pursue their goals. Archway addresses the systemic inequity at the root of the housing crisis by developing affordable housing, supporting residents with services and working with our donors and partners to influence change in our communities. Learn more at www.archwaycommunities.org.


POSITION SUMMARY

Under the supervision of the Property Manager and in close collaboration with onsite staff, resident councils, and residents, this role is responsible for developing, coordinating, and delivering a range of community-informed services that facilitate housing stabilization and promote residents’ financial, social, and health related needs. The Community Support Coordinator is responsible and accountable for delivering additional services to residents to help maintain housing stability. The Community Support Coordinator role is on the Property Operations Team but will also work in collaboration with the Supportive Services Team.


ESSENTIAL FUNCTIONS

  • Consistently work in collaboration with the Supportive Services Team to ensure delivery of Archway’s mission of providing support and service to residents.
  • Conduct crisis and risk assessments in consultation with property operations colleagues and supervisors; support with crisis intervention services, as appropriate.
  • Work in conjunction with resident councils to provide social activities for residents onsite including coordinating monthly birthday celebrations and holiday celebrations.
  • Develop and implement a monthly newsletter for community news and a monthly calendar of social events.
  • Provide mediation between residents on neighborly disputes.
  • Administer the community’s gardens policy, procedures, and schedules.
  • Provide mediation and be present for administration of demands issued from the Property Manager and Assistant Property Manager.
  • Promote resident health and wellness through coordination of trauma-informed services with local providers and partners including but not limited to medical/mental/cognitive health, mindfulness and well-being, and substance dependency.
  • Develop and administer a needs assessment survey with residents to develop appropriate programming and services for residents.
  • Assist Compliance Associate with resident certifications including assistance with administrative duties
  • Other duties as assigned.


WORK ENVIRONMENT AND PHYSICAL DEMANDS

  • Willingness to and ability to work cross functionally amongst organizational teams.
  • Ability to efficiently perform job responsibilities with minimal supervision.
  • Ability to speak concisely and effectively communicate.
  • Must be able to lift up to 30 pounds.


QUALIFICATIONS

A. Education: Highschool diploma or equivalent

B. Experience:

  • At least 2 years of experience in direct service coordination in a human services field, senior services, and/or case management is required. With excellent references, this can include documented volunteer work in the community or an unpaid internship.
  • Familiarity with or willingness to learn Google Suite applications.
  • Bilingual proficiency in a common language other than English is preferred but not required.
  • Experience working with older adults is strongly preferred.


COMPENSATION

The pay range for this role begins at $24.00 per hour and goes to $28.00 per hour depending on experience and skill sets.

Archway is proud to offer:

  • Health and dental insurance with the company covering up to 80% of cost depending on plan selected
  • Fully paid vision, Short-Term and Long-Term Disability insurance and Basic Life/AD&D
  • 401k retirement plan with a 3% non-elective Archway contribution of the employee’s eligible annual pay
  • 13 paid holidays per year including 3 floating holidays
  • Paid sick and vacation leave, parental leave

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