Order Fulfillment Analyst

1 month ago

COPPELL TX US BlueTriton Brands Full time

This is a Hybrid position, with three days in the office and two days remote

 

BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water brands. We are proud to offer an extensive portfolio of highly recognizable, responsibly sourced, and sustainably packaged spring water in addition to other quality products and services. Get ready to quench your thirst with exciting possibilities when you join BlueTriton for a fiercely good career doing work that matters.

Water might seem simple enough, but there is a lot going on beneath the surface. Working in a factory or warehouse requires rolling up your sleeves to get things done and the tenacity to go the extra mile again and again. We believe the rewards are worth the effort: a business you help shape, a supportive team you learn from, and the chance to have a sustainable impact in which you can truly be proud.

Job Description

We are currently seeking an Order Fulfillment Analyst to be located in Coppell, TX and report to the Retail Customer Service Supervisor. 

 

This is a Hybrid position, with three days in the office and two days remote

 
Key responsibilities include but are not limited to the following: 
•    The Order Fulfillment Analyst is responsible for managing stock allocations as required in order to prevent shortages to customer sales orders.  
•    Allocations are based on business rules and customer prioritization provided by Sales and Demand & Supply Planning to reflect commercial strategies.  
•    This position collaborates with cross-functional business partners to align on actions to mitigate the out of stock risk, while managing customer expectations proactively.  
•    Understands parameters that have an impact on the allocation process.) and manages the settings in cross-functional alignment   
•    Analyzes data to perform Customer Behavior, trend and risk analysis taking in account inputs from Demand & Supply Planning, Sales, Customer and Service Strategy as well to determine out of stock risks. Helps to drive identification of actions (i.e. maintenance of quota, preventing issues in transportation in case big demand is detected, highlighting if customer didn't submit order despite of forecast). 
•    Participates in Demand & Supply Review Meetings to support in collaboration and alignment of actions to solve for out of stock situations. 
•    Executes strategies to ensure stock allocation based on business priorities and customer prioritization  
•    Identifies and executes mitigation action to allocate inventory to sales orders to prevent shortages while leveraging respective GLOBE functionalities.). Escalates to and engages other functions when required to determine mitigation actions. This may include resourcing orders to prevent out-of-stocks at the direction of Planning Team.  
•    Communicates potential shortages to Customer Solution Analyst for mitigation actions that require customer contact and issue resolution 
•    Ensures timely delivery note creation and application of appropriate reason codes for unconfirmed items 

#LI-Hybrid

Qualifications

Key qualifications include: 

•    2 – 4 years experience in Supply Chain preferred (e.g. Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.)
•    SAP, MS Office Suite including but not limited to excel, power bi and access highly preferred
•    Strong Customer Service mindset and passion for delighting customers internally and externally 
•    Ability to build effective relationships with business partners 
•    Proactively seeks continuous process and service improvements 
•    Must enjoy working in a team-based environment 
•    Strong result-orientation

BlueTriton Brands, Inc. (“BlueTriton”) is a water and beverage company in North America that produces and distributes a portfolio of brands of spring water, purified water, and other beverages, which include Poland Spring®, Deer Park®, Ozarka®, Ice Mountain®, Zephyrhills®, Arrowhead®, Origin™, Saratoga®, AC+ION®, Pure Life®, B’EAU®, and Splash Refresher™. BlueTriton also owns and operates ReadyRefresh®, a water and beverage delivery service for homes and offices.

Headquartered in Stamford, Connecticut, BlueTriton is a privately held company with operations and distribution primarily in the United States and Canada, employing more than 7,000 employees. BlueTriton manages water resources for long-term sustainability and helps protect more than 20,000 acres of watershed area owned by the company from harm and destruction. The company sources from 56 springs and has 30 production facilities across North America, with some verified to the Alliance for Water Stewardship Standard. BlueTriton is a Water Champion with The Water Council and has committed to be verified under their WAVE program.

BlueTriton Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. BlueTriton Brands is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please contact us at BlueTritonHR@bluetriton.com

 

 

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