ERP Systems Administrator

3 weeks ago

Brainerd MN United States CJK Group Full time
The ERP Systems Administrator is responsible for the two main technology support areas for the business. 60% of (His/Her) time will be devoted to the CJK Core Business System (CBS), focusing primarily on the ERP System, Automated Manufacturing Systems/Applications, AC4D (Auto-count) and Shopfloor Systems. The other 40% will be devoted to Systems/Infrastructure support for Sheridan MN and other CJK locations as needed.

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Major Responsibilities:

Technical Support

Support for Sheridan MN IT Infrastructure and Business Applications.
Support On-Prem ePS Technique Servers and Systems/Infrastructure.
Maintain Hardware & Software Upgrades for Technique Systems and other IT Infrastructure.
Remote support assistance with Technique software or end-user troubleshooting.
Technique software training and end-user setups.
Manage and support Technique AC4D (Autocount) System.
Manage and support inventory scan web and inventory job movement.
Building automation scripts and tools to improve Technique processes and workflows.
Migrating Technique Servers to Azure Cloud.
Support Networking and device connectivity for Technique related system communications.
Assist with patch management and software upgrades.
Assist with Server & device configuration.
Develop support documentation and training materials.
Manage support tickets and escalate to ePS vendor as needed.
Travel to sites for Technique software installation, configuration and System Go-Lives.

Working Processes

Present proposals and recommendations that are supported by facts, logic, and sound judgment.
Act with integrity. Demonstrate sound business and professional ethics.
Show consistency of principles, values, and behaviors.
Build trust with others.
Travel – Occasional domestic travel (25%) to CJK sites will be required.
Perform any other tasks as required by management.
Knowledge and Skills
One to three years of basic experience in IT Systems/Infrastructure in manufacture, production, technical environment is required.
Basic system networking understanding. (i.e. switches, windows, routing…)
One to four years college or tech school in information technology, networking, manufacturing/production systems or equivalent work experience.
Knowledgeable with Enterprise Resource Planning software and Systems Integration.
Strong knowledge of manufacturing/production systems and workflow.
Strong creativity & innovation skills to take a broad view, look for meaningful connections, translate new ideas into workable solutions, and encourage others to do the same.
Initiative and follow-through to get going on important priorities, overcome obstacles, take appropriate risks, and keep moving toward goals. Ability to handle multiple priorities well.
Strong technical, interpersonal and influencing skills to successfully perform the planning, directing, reporting, and administrative responsibilities of this position.
Ability to build strong relationships, establish credibility, and maintain trust.
Broad-based business skills and ability to direct IT/IS and Operations resources in support of achieving organization technology goals and business strategies.

#CJK24

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