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ERP Systems Administrator
2 months ago
The ERP Systems Administrator is responsible for the two main technology support areas for the business. 60% of (His/Her) time will be devoted to the CJK Core Business System (CBS), focusing primarily on the ERP System, Automated Manufacturing Systems/Applications, AC4D (Auto-count) and Shopfloor Systems. The other 40% will be devoted to Systems/Infrastructure support for Sheridan MN and other CJK locations as needed.
Major Responsibilities:
Technical Support
- Support for Sheridan MN IT Infrastructure and Business Applications.
- Support On-Prem ePS Technique Servers and Systems/Infrastructure.
- Maintain Hardware & Software Upgrades for Technique Systems and other IT Infrastructure.
- Remote support assistance with Technique software or end-user troubleshooting.
- Technique software training and end-user setups.
- Manage and support Technique AC4D (Autocount) System.
- Manage and support inventory scan web and inventory job movement.
- Building automation scripts and tools to improve Technique processes and workflows.
- Migrating Technique Servers to Azure Cloud.
- Support Networking and device connectivity for Technique related system communications.
- Assist with patch management and software upgrades.
- Assist with Server & device configuration.
- Develop support documentation and training materials.
- Manage support tickets and escalate to ePS vendor as needed.
- Travel to sites for Technique software installation, configuration and System Go-Lives.
- Present proposals and recommendations that are supported by facts, logic, and sound judgment.
- Act with integrity. Demonstrate sound business and professional ethics.
- Show consistency of principles, values, and behaviors.
- Build trust with others.
- Travel - Occasional domestic travel (25%) to CJK sites will be required.
- Perform any other tasks as required by management.
- One to three years of basic experience in IT Systems/Infrastructure in manufacture, production, technical environment is required.
- Basic system networking understanding. (i.e. switches, windows, routing...)
- One to four years college or tech school in information technology, networking, manufacturing/production systems or equivalent work experience.
- Knowledgeable with Enterprise Resource Planning software and Systems Integration.
- Strong knowledge of manufacturing/production systems and workflow.
- Strong creativity & innovation skills to take a broad view, look for meaningful connections, translate new ideas into workable solutions, and encourage others to do the same.
- Initiative and follow-through to get going on important priorities, overcome obstacles, take appropriate risks, and keep moving toward goals. Ability to handle multiple priorities well.
- Strong technical, interpersonal and influencing skills to successfully perform the planning, directing, reporting, and administrative responsibilities of this position.
- Ability to build strong relationships, establish credibility, and maintain trust.
- Broad-based business skills and ability to direct IT/IS and Operations resources in support of achieving organization technology goals and business strategies.
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