ERP Systems Administrator

2 weeks ago

Brainerd, United States CJK Group, Inc. Full time

The ERP Systems Administrator is responsible for the two main technology support areas for the business. 60% of (His/Her) time will be devoted to the CJK Core Business System (CBS), focusing primarily on the ERP System, Automated Manufacturing Systems/Applications, AC4D (Auto-count) and Shopfloor Systems. The other 40% will be devoted to Systems/Infrastructure support for Sheridan MN and other CJK locations as needed.

Major Responsibilities:

Technical Support

  • Support for Sheridan MN IT Infrastructure and Business Applications.
  • Support On-Prem ePS Technique Servers and Systems/Infrastructure.
  • Maintain Hardware & Software Upgrades for Technique Systems and other IT Infrastructure.
  • Remote support assistance with Technique software or end-user troubleshooting.
  • Technique software training and end-user setups.
  • Manage and support Technique AC4D (Autocount) System.
  • Manage and support inventory scan web and inventory job movement.
  • Building automation scripts and tools to improve Technique processes and workflows.
  • Migrating Technique Servers to Azure Cloud.
  • Support Networking and device connectivity for Technique related system communications.
  • Assist with patch management and software upgrades.
  • Assist with Server & device configuration.
  • Develop support documentation and training materials.
  • Manage support tickets and escalate to ePS vendor as needed.
  • Travel to sites for Technique software installation, configuration and System Go-Lives.
Working Processes
  • Present proposals and recommendations that are supported by facts, logic, and sound judgment.
  • Act with integrity. Demonstrate sound business and professional ethics.
  • Show consistency of principles, values, and behaviors.
  • Build trust with others.
  • Travel - Occasional domestic travel (25%) to CJK sites will be required.
  • Perform any other tasks as required by management.
Knowledge and Skills
  • One to three years of basic experience in IT Systems/Infrastructure in manufacture, production, technical environment is required.
  • Basic system networking understanding. (i.e. switches, windows, routing...)
  • One to four years college or tech school in information technology, networking, manufacturing/production systems or equivalent work experience.
  • Knowledgeable with Enterprise Resource Planning software and Systems Integration.
  • Strong knowledge of manufacturing/production systems and workflow.
  • Strong creativity & innovation skills to take a broad view, look for meaningful connections, translate new ideas into workable solutions, and encourage others to do the same.
  • Initiative and follow-through to get going on important priorities, overcome obstacles, take appropriate risks, and keep moving toward goals. Ability to handle multiple priorities well.
  • Strong technical, interpersonal and influencing skills to successfully perform the planning, directing, reporting, and administrative responsibilities of this position.
  • Ability to build strong relationships, establish credibility, and maintain trust.
  • Broad-based business skills and ability to direct IT/IS and Operations resources in support of achieving organization technology goals and business strategies.

#CJK24

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