Senior Manager, Cryo Operations, Inventory Management located in Summit, NJ

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.

The Senior Manager, Cryo Operations & Inventory Management located at the Summit, NJ site is responsible for processes associated with inventory, disposal, and planning for short/long term storage of cryogenically frozen Sample vials, Patient Materials (Apheresis Material Receipt and Drug Product (DP) Packout to patients) within CAR T clinical and commercial operations in a cGMP multi-cleanroom suite. This position plays a critical role in the CAR T production processes ensuring appropriate controls, complete traceability, and efficient operations.

This position assures individual and group compliance with all FDA, DEA, DOT, ISBT, CTPAT, OSHA, VAWD, cGMPs and applicable policies, regulations and certifications including training, documentation, standard operating procedures, and corporate policies while maintaining a culture of safety, compliance, innovation, and Continuous Improvement.

Shifts Available:
Monday – Friday, Standard Working Hours

Responsibilities:

• Ensure compliant and efficient completion of production tasks for Cell Therapy products to support product Value Stream outputs according to Current Good Manufacturing Practices (cGMP’s) following the current, approved Standard Operating Procedures (SOPs) and Work Instructions (WIs).
• Take personal responsibility to work safely and drive accountability and process for team members to do the same. Perform regular safety Gemba walks, identify the hazards associated with team’s work and demonstrate safe behavior when operating and maintaining equipment to prevent injuries or incidents.
• Accountable for the process documentation produced for inventory management as well as required business records. Execute/perform LIMS, MRP or Electronic Batch Record review for inventory management documentation following ALCOA+ principles.
• Understand Cell Therapy production steps linkage to inventory principles and impact of practices on accuracy. Maintain hands-on expert knowledge of each Unit Operation, role model good execution and behaviors for team members, and if necessary, able to backfill execution resources to meet the production schedule.
• Responsible for providing the Supply Chain teams and site leadership with information (daily, weekly, monthly and annually) on the availability of storage resources and task execution/progression for the required strategic levers.
• Actively adjust activities as necessary to align with site and or functional priorities, measure and assess the performance/completion of the inventory management tasks and goals. Reports out performance metrics and goal progress daily, weekly, monthly in functional and site Tier meetings and the site metric control plans.
• Drive completion, adherence to training requirements and assess appropriate level of training for self and team members on relevant topics, completes their training plan on time and ensures proficiency and qualification to perform the production tasks.
• Build a high performing team of Managers and Operators by helping to recruit exceptional people, conducting interviews/reviews candidate suitability, and providing meaningful feedback to current and future employees/leadership, Talent Acquisition and HR partners. Build a culture of ethics, decision making and accountability.
• Responsible for creating/managing Workday profiles for all newly hired staff and administering the performance review process, differentiating performance, giving recognition when deserved and continuous feedback to improve performance and ensure behavior not aligned with the BMS values.
• Conduct regular 1:1 meetings/skip levels with team members, peers and management team to mentor, develop/motivate individuals, and enable team members with their professional development.
• Lead troubleshooting activities for the team and provide ownership of Deviations occurring in the area, capture the relevant background and potential causal factor information in a timely fashion. Author clear, concise and factually complete description of events that led to the deviation and enter the deviation record information in the system. Report out deviation progress, help maintain proper deviation metrics, identify repeat causes of deviations and close out all deviations on time.
• Build trust and productive relationships with peers and stakeholders while driving collaboration across the company and external partners.
• Define strategic projects, change controls and CAPAs as required to restore area performance and ensure optimal compliance levels. Identify strategic and operational issues both internally and externally, develop proposals, outline solutions, and provide time commitments and resources to resolve. Act as a change agent in a fast-paced environment to promote flexibility, creativity, and accountability.
• Effectively control expenses within their influence (OT, Supplies, T&E).
• Lead by example, role model leadership behaviors and drive their team to adhere to the BMS values of Inclusion, Accountability, Innovation, Urgency and Passion.

Knowledge & Skills:

• Advanced knowledge of cGMP/GDP/Pharmaceutical regulations and applications.
• Advanced knowledge of cryopreservation, material handling and logistics including best industry practices, application of principles, concepts, practices, standards, validation, and qualification.
• Strong knowledge of inventory management principles and best practices.
• Strong knowledge and application of OSHA, DEA, USP and other applicable WH regulations.
• Proficiency in ERP systems / LIMS Applications and analytics tools.
• Proficiency in system and application use for business operations.
• Proficiency in MS Office applications.
• Proficiency in analytical, problem-solving, critical thinking skills and strong situational decision making.
• Proficient organizational and time management skills.
• Strong written and verbal communication skills.
• Intermediate presentation development and delivery skills.
• Ability to adapt to changing business conditions while maintaining appropriate level of controls and compliance with regulatory requirements.
• Ability to travel 10% of time.
• Personal responsibility to work safely and ensure colleagues do the same.
• Champion for continuous improvement activities.
• Develop a deep ownership and understanding of one’s work area.
• Establish performance measures and targets to drive improvements.
• Participate in reviews of performance, generate improvement ideas and take action.
• Use visual management so no problem is hidden.
• Lead daily Tier 1/Tier 3 meetings as needed.
• Build a culture of finding root causes and actions to prevent reoccurrence.
• Increase right-first-time performance by adhering to GMP documents and procedures, proactively prevent deviations, identify root causes, and take preventative actions.
• Become a high performing organization through a commitment to learning and improvement.
• Learn from successes and failures and share knowledge across the VS teams.
• Become the expert of your area and capture knowledge so all team members can benefit.
• Using Lean principles to remove non-value-added activities to improve operational efficiency.
• Apply Lean tools to reduce waste and remove variability in processes.
• Use actual results to identify waste, reduce variation and improve productivity.
• Maintain balanced and unbiased functional relationships, champion a culture of exceptional teamwork and communication across the organization.
• Identify and mitigate risks in production operations that could negatively impact delivery of safe and effective therapies to patients.

Basic Requirements:

• Bachelor’s degree in supply chain, engineering, life sciences, information systems, business management or related fields.
• 5+ years relevant work experience, preferably in a regulated pharmaceutical manufacturing environment.
• 5+ years’ experience in manufacturing, and supply chain areas.
• 3+ years direct supervisor / personal management experience.
• Understanding of cell culture, cryopreservation, purification, and aseptic processing or lab technique.
• An equivalent combination of education, experience and training may substitute.

Working Conditions:

• Intermittent walking and sitting to perform job functions; however, ability to sit or stand for extended periods of time may be necessary.
• Physical dexterity to effectively use computers and documentation.
• Vision and hearing capability to work in job environment.
• Lift maximum of 25 pounds.
• Ability to work around laboratories and controlled, enclosed, restricted areas.
• Wear required cleanroom garments and personal protective equipment in designated areas including cryo aprons, cryo gloves and face shields.
• Makeup, gum, nail polish, or other potential microbial sources are prohibited in restricted areas.
• Exposure to reagents, chemicals, exposure to sanitization agents are expected, and potential exposure to human blood components.
• Areas may prohibit food, any outside materials, cell phones, and tablets.

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If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.