Senior Operations Manager

2 days ago

NJ United States Tropicana Brands Group Full time
Senior Manager, Commercial Operations - Metro New York

Job Category: Commercial

Requisition Number: HOLDS003083

Posted: October 1, 2024

Employment Type: Full-Time

Work Model: Hybrid

Locations

Whitestone Warehouse:
7-02 154th Street
Whitestone, NY 11357, USA

Company Overview

The launch of Tropicana Brands Group represents an exciting fusion of some of the world's most beloved and up-and-coming brands in the juice category, including Tropicana, Naked, KeVita, Izze, Dole, Copella, and Punica. Established in 2022 as a joint venture between PAI Partners and PepsiCo, our new company blends the best of two worlds: industry-leading expertise and the heritage of prestige juice brands, along with a true entrepreneurial, agile mindset.

With a global footprint of more than 2,000 associates that spans North America and Europe, we are proud of our industry-leading capabilities in areas that include innovation, R&D, manufacturing, distribution, sales, marketing, and nutrition expertise.

The company aims to quench the world's thirst for more delight and nourishment while continuing to build upon important diversity, sustainability, local community, and philanthropic activities that our people and brands have historically supported.

Key Responsibilities:

Tropicana Brands Group is seeking an experienced Senior Operations Manager to lead our chilled Direct Store Delivery (DSD) warehouse operations across two critical sites: Whitestone, NY and Jersey City, NJ. You will manage union workforce operations, optimize logistics, and maintain relationships with Independent Operators (IOs) to drive both operational and commercial success.

As a Senior Operations Manager, you will oversee daily operational needs, ensure labor efficiency, meet key performance indicators (KPIs), and maintain the seamless flow of products throughout the supply chain. This role requires an experienced leader with strong critical thinking skills, a direct management style, and the ability to collaborate across functions to align operations with broader business goals.

Additional Responsibilities:
  • Develop labor schedules and optimize workforce planning to meet weekly operational demands.
  • Conduct weekly and monthly performance reviews with shift managers, focusing on key operational metrics like labor costs, order accuracy, and delivery times.
  • Lead monthly facility and equipment audits to ensure maintenance standards are met and operational downtime is minimized.
  • Drive continuous improvement efforts to optimize labor efficiency, reduce costs, and improve service levels.
  • Provide coaching and development to shift managers and key personnel to enhance team performance and professional growth.
  • Manage the operational budget, reviewing costs regularly to ensure alignment with the company’s financial targets.
Work Environment:

This position will be primarily based in warehouse environments with occasional office work. Travel between Whitestone and Jersey City locations is required.

Requirements:
  • Bachelor’s degree in business, Supply Chain Management, Logistics, or a related field.
  • 7+ years of experience managing warehouse operations in a unionized environment.
  • Proven leadership in managing multi-site, high-volume distribution centers with a focus on operational KPIs.
  • Strong understanding of labor relations, particularly in union settings, and experience in managing HR-related matters.
  • Proficiency in warehouse management systems (WMS) and operational reporting tools.
  • Excellent organizational and critical thinking skills, with the ability to multitask in a demanding environment.
  • Effective communication and people skills to manage cross-functional relationships and external stakeholders like Independent Operators (IOs).
Preferred Qualifications:
  • Experience with operational planning in a Food and Beverage environment.
  • Strong knowledge of budget management and cost control in large-scale warehouse operations.
  • Leadership skills to coach and mentor teams, focusing on driving continuous improvement.
Benefits Overview:

TBG offers a comprehensive benefits package which includes medical, dental, vision, company-provided life, STD, and LTD insurance. You may also elect to participate in voluntary life, accident, hospital, and critical illness coverages.

TBG offers a 401(k)-plan administered through Fidelity, allowing you to contribute pre- or post-tax dollars and invest as you choose to save for retirement. TBG makes employer matching contributions to your 401(k) account, contributing 100% of the first 3% and an additional 50% of the next 2% for a total of a 4% company contribution.

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