Road Freight Agent

1 day ago

Washington DC United States Expeditors International Full time

We take care of our employees, and they take care of our customers

Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission:

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us

Job Description
  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Transcon files and reporting
  • Use export Transcon Workflow on daily basis
  • Ensure accurate and timely client and vendors billing.
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with our customers in arranging their Transcon shipments, meeting customer service standards.
  • Contribute to maintain good relationships with suppliers
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in the DLSOPs
  • Meet KPI standards in accordance with the Company’s procedures
  • Network communications, timely responses to emails and requests (internal and external)

This position will also act as ad hoc holiday cover for a Transport Planner position.

Qualifications
  • Previous experience in a similar position advantageous but not necessary
  • Basic local regulatory knowledge for compliance
  • Global Logistics Industry knowledge

Skills:

  • Pro-active, strong organizational skills.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
Additional Information

This position will work Monday - Friday 9am - 5:30pm

  • 23 Days holiday
  • Private Medical Insurance
  • Dental and Optical cover
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • EAP

All your information will be kept confidential according to GDPR guidelines.

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