Program Manager Senior Consultant

21 hours ago


Chicago IL United States Capco Full time

About the team:

Capco is a global management and technology consultancy that specializes in advisory, implementation, and delivery of client-centric solutions across Financial Services, Energy, and Insurance industries. We support modern platform implementations, digital transformations, end-to-end IT delivery, omni-channel standardization, cloud-based data management, and predictive data analytics. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter.

About the Job:

As a Senior Consultant on the Capco Insurance team, you will work in a fast-paced team setting, alongside industry experts. You will become an expert in cross-functional, end-to-end delivery that spans multiple products. Our people are client-facing leaders who combine industry expertise with core consulting skills, such as problem statement framing, root cause analysis, client facilitation, and the ability to interface with multiple personality types. You will leverage your learnings and consulting expertise to better understand how to help advance our clients’ progress towards meeting their evolving needs.

What You’ll Get to Do:

  • Develop deliverable content and create deliverables and artifacts as required by the project.
  • Lead teams driving change, delegating and monitoring others’ work.
  • Present findings and recommendations to client leadership.
  • Support the development of process flows, documenting pain points and future state opportunities in business processes.
  • Conduct detailed analyses to draw conclusions, and develop pertinent and insightful roadmaps and recommendations.
  • Facilitate client interviews, client meetings, and large workshops.
  • Build quantitative models and analyze large and complex data sets to generate/support insights.
  • Assist in the development of hypotheses and models/methods to test each hypothesis.
  • Create, or be accountable for the creation of, professional, client-ready proposals and other critical deliverables.
  • Strong communication skills with the ability to liaise and influence a range of internal and external stakeholders.

What You’ll Bring with You:

  • Bachelor's degree required.
  • 5+ years of professional experience in the insurance industry.
  • Experience working for a management consulting firm or insurance regulatory agency highly preferred.
  • Knowledge and experience in any of the following areas required: life, annuity, employee benefits, retirement, property, casualty.
  • Experience with Agile methodologies preferred.
  • Experience using tools such as MS Project, JIRA, and Confluence preferred.
  • Strong ability to work well in cross-functional teams, including the ability to engage with both technical and non-technical stakeholders.
  • Experience leading, advising, and delivering change projects as part of a long-term strategic partnership with leading institutions.
Why Capco?

A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, transform existing ones, and help our clients navigate complex change. As consultants, we work on the front-end business design all the way through to technology implementation.

We are the largest Financial Services focused consultancy in the world, serving everyone from global banks to emerging FinTechs, from strategy through digital transformation, design, business consulting, data and analytics, cyber, cloud, technology architecture, and engineering.

Capco is a young and growing firm. We maintain an entrepreneurial spirit and growth mindset and have minimal bureaucracy. We have no internal silos that get in the way of your career opportunities or ability to focus on our clients and make a difference to the business. We offer the opportunity for everyone to learn rapidly, take on tough challenges, and get promoted quickly. We take pride in our creative, collaborative, diverse, and inclusive culture, where everyone can #BYAW.

We offer highly competitive benefits, including medical, dental, and vision insurance, a 401(k) plan, tuition reimbursement, and a work culture focused on innovation and creation of lasting value for our clients and employees.

Ready to take the Next Step

If this sounds like you, we would love to hear from you. This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.

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