Corporate Account Manager

2 days ago

Baltimore MD United States Marketo, an Adobe Company Full time

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

The Opportunity

The Adobe Digital Media America’s Field Sales team is looking for a talented, expert Account Manager (AM) to drive strategic C-Suite relationships, high retention rates, and overall revenue growth within their assigned book of named accounts. The AM will lead a team of solution sales specialists and be the single point of contact for their customers. They will develop the strategic account strategy to drive sales opportunities based on product propensity, using all available resources including resellers, product specialists, solution consultants, Adobe operations as well as their rolodex of contacts. The AM is required to be proficient in leading within a sophisticated organization, coordinating people, and in working with the right partners to drive account growth and business outcomes that result in quota over-achievement. The success of this role will be measured on the net new growth of the targeted accounts book of business (retention & acquisition revenue targets achievement).

What You’ll Do

  • Expand business relationships beyond IT and Procurement into the C-Suite
  • Be a strategic problem solver with strong account management skills and high degree of business acumen
  • Cultivate, maintain, and grow existing client base using data to drive high retention rates and new sales opportunities for Adobe’s Digital Media solutions
  • Sell into multiple levels of an organization, performing outbound prospecting to existing customers to identify new business relationships
  • Engage customers daily, preferably in person or via video. Travel 30% - 50% depending on customer location
  • Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly, and annual quota objectives
  • Lead an effective and consistent weekly operational process to drive performance
  • Work cross-functionally with various groups within Adobe (Product, Marketing, Finance, operations, and Engineering) to provide customer feedback and drive revenue opportunities in the region
What you need to succeed
  • Minimum 5+ years consistent track record of end-user strategic account management with a Rolodex of C-Suite contacts
  • Proven track record leading a matrixed organization to sell sophisticated Enterprise Software solutions
  • Ability to forge and maintain strong business relationships from IT to the C-Suite
  • Excellent communication and presentation skills and capable of presenting with any person, at any level within a customer
  • Proven experience in using quantitative and qualitative analysis to identify new sales opportunities
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