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User Experience Designer

2 months ago

Lexington KY United States Valvoline Inc. Full time

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

The Opportunity

Valvoline has a rewarding opportunity as a UX Designer. In this role, you will lead and design best-in-class interfaces to build deeper connections with our end users. You will analyze customer and employee behaviors, identify opportunities to solve problems, and create an innovative guest service experience in a fast-paced and collaborative environment.

How You'll Make a Difference

  • Design best-in-class interfaces, dialogs, and research to get closer to our customers.
  • Work directly with product and engineering counterparts to elevate and evolve the guest service experience and deliver a consistent experience that meets our guest’s needs.
  • Analyze employee and customer behaviors, identify opportunities to solve problems, and create an innovative customer experience in a fast-paced and collaborative environment.
  • Lead research, prototyping and innovate new products and capabilities that are focused on building customer trust, simplicity, and convenience.
  • Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You'll Need to Succeed

  • Bachelor’s degree or equivalent relevant experience in Business Administration, Computer Science, or related field
  • Minimum of five years of experience as a user experience designer, interaction designer, product designer or similar role designing mobile, web, and/or other applications
  • Proven experience with rapid, iterative research, design, and development processes
  • Proven track record presenting to and influencing people, from other designers to senior executive management
  • Excellent communication and storytelling skills
  • Must be authorized to work in the U.S.

We Take Care of the WHOLE You

  • Health insurance plans (medical, dental, vision)
  • HSA and flexible spending accounts
  • 401(k)
  • Incentive opportunity*
  • Life insurance
  • Short and long-term disability insurance
  • Paid vacation and holidays*
  • Employee Assistance Program
  • Valvoline Instant Oil Change discounts
  • Tuition reimbursement*
  • Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.