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Onsite Service Technician
4 months ago
Securitas Healthcare, part of Securitas, empowers caregivers to deliver connected, productive and safe care. Its innovative portfolio of healthcare solutions helps over 15,000 hospitals, clinics and senior living organizations worldwide protect people, use assets efficiently and understand their operations for a caring and healing environment. For more information, visit www.securitashealthcare.com
Essential Job Functions
- Represent and support the Company in the field, through pre-sale site surveys, equipment installations, repair or replacement, and customer training, according to Company schedules, procedures, and standards.
- Complete equipment installation, repair, and inspection as directed
- Complete facility site surveys to determine usability for products manufactured and/or sold by the Company as directed
- Must be able to read maps and follow instructions to locate devices located in different facilities
- Must be able to use Small hand tools
- Provide training to facility personnel in the operation and maintenance of installed equipment as directed
- Must be able to work alone and stay in contact with Supervisor and provide daily and weekly production reports
- Must be able to use product documentation, configuration manuals, knowledge base articles, and other information in order to correctly install, configure, and test equipment
- Must be able to follow and comply with processes and procedures while working alone or with others
- Must be able to read and understand a Scope of Work in order to complete projects fully and correctly
- Work days will typically be Monday – Friday, though occasional weekend or holiday work may be necessary in some circumstances
Physical
- Required to climb and stand on ladders, sometimes for extended periods of time
- Required to work with tools while reaching above your head for extended periods of time
- Required to lift up to 50 lbs. 75lbs may be required in some instances
- Required to be on your feet for long periods of time walking throughout the Hospital
Travel
- Must have the ability to travel to remote offices as needed
Required Qualifications:
- High School Diploma or GED
- 1 + year basic electronics repair/installation knowledge
- 1+ year of wiring, cabling and/or security system installation and service
- Must have a valid driver’s license with no restrictions
- 6 months basic computer knowledge (word-processing, spreadsheets, and Windows) -Intermediate Windows experience a plus
Preferred Qualifications:
- RF Experience Preferred
- An Associate Degree in Electronics or a related field OR equivalent training preferred
- Ability to obtain any licensing that is deemed necessary to conduct work in the assigned region.
- PC Networking Experience Preferred, PC Based System Integration a plus.
- Wiring, cabling and/or security system installation and service experience strongly preferred
- Some experience in field service preferred
- Some experience in customer training
This position entails delivering on-site services at customer facilities, particularly in hospitals. As a condition of employment, the selected candidate may need to engage in vendor credentialing systems specified by the customer.
Additional documentation and compliance with vendor credentialing requirements are mandatory, encompassing, but not limited to:
• Verify vaccination records or immune titers for MMR, Tdap, Varicella, COVID-19, and Hepatitis B.
• Annual obligations for TB screening with a negative test and confirmation of flu vaccination status.
• Background checks and/or drug screenings conducted by third-party vendors. During this procedure, you may be asked to provide personal information, such as Social Security Number (SSN) and Date of Birth (DOB), to third-party vendors vetted by Securitas Healthcare.
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.