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Fire Service Technician

1 month ago

North Little Rock AR US Johnson Controls International Full time

Unleash your potential with the Johnson Controls team

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away

Here's What We Have To Offer 

What we offer 

  • Competitive pay

  • Paid vacation/holidays/sick time 10 days of vacation first year 

  • Comprehensive benefits package including 401K, medical, dental, and vision care Available day one 

  • Extensive product and on-the-job/cross-training opportunities With outstanding internal resources 

  • Encouraging and collaborative team environment 

  • Dedication to safety through our Zero Harm policy 

  • Company vehicle, tools, and equipment provided to complete all jobs. 

  • JCI Employee discount programs (The Loop by Perk Spot) 

  • Check us Out: A Day in the Life of the Building of the Future 

The Service Location for this Position will be North/West Arkansas/Fayetteville/Springdale/Rogers & Bentonville and Surrounding Areas.

What you will do

As the leader in the fire protection and security industry, we've been keeping buildings safe for decades. But we're always looking for ways to do more. And as we look to make our systems and technologies even smarter and more connected, it's vital that we have talented Installation and Service Technicians on hand to make sure our solutions are always at their best.

This is your opportunity to contribute to the world around you, to add real value to our customers, and to help us deliver solutions that will have a lasting impact.

Our extensive training program includes on the job training online courses and instructor led certification courses by manufacturer.

How you will do it

  • This skilled position involves troubling shooting and repairing installed systems. Including panel repair/reprogram, device replacement/repair, resolving low voltage circuit troubles and system testing.

  • Organize and effectively utilize technical resources, information, material, and support to assure efficient execution of all assigned tasks.

  • Candidate must possess excellent written/verbal communication and outstanding customer service skills.

  • Position involves the programming of fire alarm, security, and access control system panels.

  • Experience CCTV and IT and IP networks a plus.

  • Complete and submit all required task-related, activity, productivity, and other documentation in a timely manner.

  • CCNA, A+ and Network+ certifications a plus.

  • On-call and after-hours work required on occasion at customer need.

What we look for

Required

  • High school diploma or equivalent required. 

  • 4 plus years’ experience with fire alarm, access control, security intrusion, sound and communications systems (preferred not required).

  • Must be able to interpret blueprints, diagrams and specifications.

  • A good working knowledge of computers is necessary.

  • Ability to follow verbal and written instructions. 

  • Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc

  • Ability to work flexible hours including weekends to meet customer requirements.

  • Overnight travel may be required. 

  • Demonstrate a high level of customer service. 

  • Maintain truck inventory to ensure timely response to customer needs. 

  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times. 

  • Strong organizational skills, positive attitude, and ability to learn quickly. 

  • Possess a valid driver’s license and driving record that meets company requirements. 

  • Retain any licenses that are required by National, State and Local codes. 

Preferred

  • Technical training preferred

  • NICET II preferred

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.