Technical Support

2 weeks ago


Milwaukee WI Milwaukee County WI Wisconsin United States Northwestern Mutual Full time

We care and make a positive difference.
The IT Facilities Engineer is responsible for deploying and maintaining servers and the supporting infrastructure in a dynamic environment with rapidly shifting priorities, while maintaining high availability. The Data Center Services team strives to provide an efficient, risk driven approach to managing the raised floor area of the Data Center. These services include managing assets throughout their life cycle, data destruction, and ensuring appropriate physical and logical security for vendors within the environment. The work environment is a hands-on, fast paced, and deadline-oriented where adaptability is key to our success as a team, thus having depth knowledge of working in large-scale Data Center environments is critical. The individual will be responsible for managing the inventory and assets in our Data Center in accordance with the standard policies and procedures designated by the group. This individual will play a key role in ensuring our Data Center inventory is up-to-date and accurate.

Providing ‘remote-hands’ support to data center customers.
Provide Level one Network support
Testing Fiber and copper cables
Cleaning Fiber and copper cables
Installation and maintenance of the structured cabling system.
Maintain inventory of fiber and copper cabling
Quote and order additional materials as needed
Quote and order materials to build out additional Data Center capacity
Rack & stack of IT hardware.
Construction of ladder and fiber trays.
Maintaining records and documenting issues utilizing our DCIM system (Netterrian).
Operate, monitor, and respond to abnormal conditions with our facilities systems.
Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.


We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion. 
Flexible work schedules
Category:Building Maintenance, Keywords:Facility Engineer, Location:



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