Luxury Sales Associate

4 days ago


Washington DC United States Brilliant Earth Full time

Jewelry Consultant - Washington, D.C.

Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live chat These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.

The ideal candidate will be able to work a full-time schedule that includes weekend days. This role is in-person at our Washington, D.C. - Georgetown showroom location.

The targeted budget for this position is $23 per hour. This compensation budget range may be adjusted at any time at the discretion of the company.

What you’ll do:

  • Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk-in consultations, creating memorable and personalized experiences for each customer.
  • Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product.
  • Proactively greet, check-in, and assist customers in the purchasing process, creating a memorable, one-on-one customer experience.
  • Conduct post-sale appointments to assist and educate customers returning for pick-ups, exchanges, re-sizing, and other inquiries.
  • Call customers to confirm showroom appointments and answer any pre-appointment questions.
  • Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance.
  • Skillfully enforce policies within the waiting room to ensure a safe and pleasant experience for all guests, and ensure product security.
  • Open and/or close the showroom and waiting area.
  • Use our ERP system to manage your tasks and communicate cross-functionally.
  • Act as a brand advocate, sharing our mission of creating a more sustainable, transparent, and compassionate jewelry industry.

What You Have:

  • A passion for the customer. You don’t just like to help – you go above and beyond to provide the best possible experience to each customer that comes through the door.
  • A drive to exceed goals. You love a good challenge You’re a self-proclaimed “over-achiever” on a mission to exceed your sales targets.
  • It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
  • Communication is Key. You have a way with words. Whether you’re interacting with a customer or teammate in person, via email, or by chat, you’re clear and concise.
  • Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together

What We Offer:

  • Career Growth. We want to see you sparkle Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth.
  • Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry.
  • Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.
  • Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
  • Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
  • Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.
  • Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
  • Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month
  • 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
  • Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year.
  • Disability and Life insurance. 100% employer-paid.
  • Pre-Tax Commuter Benefits.

How to Apply & What to Expect:

If selected for an interview, the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders

At Brilliant Earth , our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion.

#J-18808-Ljbffr

  • Washington, DC, United States Acosta Sales & Marketing Full time

    DESCRIPTION Mosaic is currently looking for a Luxury Retail Specialist to join our innovative, growing company. The Luxury Retail Specialist is responsible for representing Mosaic, our clients, and our customers by effectively working in the field visiting retail locations on behalf of our luxury wine/spirits client, including but not limited to, the...


  • Washington, United States Alice and Olivia Full time

    Join Alice and Olivia as a Luxury Sales Associate and unlock the opportunity to excel in a dynamic sales environment. This exciting role is perfect for individuals who are passionate about delivering exceptional customer experiences, staying up-to-date with the latest fashion trends, and driving sales growth.About UsAlice and Olivia is a renowned luxury...


  • , HI, United States Dunhill Full time

    Currently seeking humble, genuine, high class individuals to fill a position with a world-renowned, celebrity & royalty jeweler from Italy located in Honolulu. The ideal candidate will preferably have retail sales experience or equivalent customer service background. No jewelry experience required, will be taught all about every piece of jewelry that is hand...


  • Washington, DC, United States Brilliant Earth Full time

    Jewelry Consultant - Washington, D.C. Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in...


  • Washington, DC, United States Brilliant Earth Full time

    Jewelry Consultant - Washington, D.C. Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in...


  • Washington, United States Acosta Sales & Marketing Full time

    DESCRIPTION Mosaic is currently looking for a Luxury Retail Specialist to join our innovative, growing company. The Luxury Retail Specialist is responsible for representing Mosaic, our clients, and our customers by effectively working in the field visiting retail locations on behalf of our luxury wine/spirits client, including but not limited to, the proper...


  • Palo Alto, CA, United States Brilliant Earth Full time

    Luxury Sales Associate - Palo Alto, CA Our Luxury Sales Associates provide an exceptional experience for every Brilliant Earth customer. As a Luxury Sales Associate, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers...


  • Scottsdale, AZ, United States Longchamp Full time

    Luxury Retail Sales Associate - La Maison LongchampLa Maison Longchamp:Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior...


  • Cerritos, CA, United States Longchamp Full time

    Luxury Retail Sales Associate - La Maison LongchampLa Maison Longchamp:Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior...

  • Luxury Sales Expert

    6 days ago


    Washington, Washington, D.C., United States Wolford Retail Stores Full time

    Job Title: Luxury Sales AssociateEstimated Salary: $45,000 - $60,000 per yearJob OverviewSales Associate is responsible for delivering exceptional customer experiences and achieving sales targets in a high-end retail environment.Key Responsibilities:Customer ServiceProvide personalized product presentations and recommendations to customersAchieve sales...

  • Luxury Sales Associate

    4 months ago


    Washington, United States Brilliant Earth Full time

    Jewelry Consultant - Washington, D.C. Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live chat! These team members assist our customers in finding...


  • Washington, United States Brilliant Earth Full time

    Jewelry Consultant - Washington, D.C. Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding...


  • Washington, United States Brilliant Earth Full time

    Jewelry Consultant - Washington, D.C. Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant, you will guide the customer through the life of the sale through our engaging sales platforms: in-person and virtual appointments, phones, or live-chat! These team members assist our customers in finding...


  • Honolulu, HI, United States Neiman Marcus Group, Inc. Full time

    Four luxury retailers — Neiman Marcus, Bergdorf Goodman, Last Call and Horchow — make up the Neiman Marcus Group. For over a century, we have continually transformed and elevated the luxury shopping experience, offering the finest in fashion, shoes, handbags, jewelry, beauty and decorative items for the home. We are committed to equal employment...


  • Washington, United States Swarovski Full time

    We are seeking a charismatic sales expert to showcase and present our exquisite luxury jewelry and fashion products at Seattle Premium Outlet in Tulalip, WA.About the RoleThis part-time position involves accompanying customers on a captivating Swarovski journey, creating emotional connections, and providing inspiring styling tips. Key responsibilities...


  • Washington, United States Brilliant Earth Full time

    Job SummaryWe are seeking a skilled Luxury Sales Representative to join our team at Brilliant Earth. This is an exciting opportunity to work with a passionate group of individuals who share a commitment to creating a more sustainable, transparent, and compassionate jewelry industry.About the RoleThis full-time position involves working in our Washington,...

  • FT Sales Associate

    1 month ago


    Washington, DC, United States FRAME Full time

    FRAME is an American fashion brand renowned for its collections in denim, cotton, leather and cashmere.The company’s founders Erik Torstensson and Jens Grede strive to design a modern versatile wardrobe through signature denim fits, cotton shirting and coveted leather pieces.Since the brand’s inception in 2012 in Los Angeles, California, FRAME has...


  • New York, NY, United States International Shoppes, LLC Full time

    $3,000 SIGN ON BONUS AFTER 1 YEAR OF EMPLOYMENT LUXURY BOUTIQUE ASSOCIATE International Shoppes is a Duty Free company located at JFK International airport. Along with our Duty Free stores, we also operate free standing luxury boutiques. Amongst those are brand names such as Hermes, Bvlgari, Ferragamo, Coach, Longchamp, Michael Kors, Hugo Boss and...


  • Washington, Washington, D.C., United States Lugano Full time

    About the RoleWe are seeking an experienced Luxury Sales Professional to join our team at Lugano Diamonds. In this dynamic role, you will have the opportunity to drive sales results and deliver exceptional client experiences.Key Responsibilities:Strategically develop and execute plans to meet and exceed monthly and yearly sales targetsEnsure a high level of...


  • Washington, Washington, D.C., United States Krigler Washington DC Full time

    Job OpportunityThe Sales associate supports all aspects of sales, including client service and administrative elements related to selling. In a luxury environment, you will be working with a great dedicated team of perfume enthusiasts.You love to learn history, tradition, skill and know-how.Responsibilities include greeting customers passing by the store and...