Knowledge Management Engineer

This is an exciting opportunity to work for one of the top law firms in the U.S. Davis Wright Tremaine LLP is looking for a Knowledge Management Engineer to join our team in our Seattle, Portland, Los Angeles, San Francisco, Chicago, New York, Washington D.C. offices.

This position offers the flexibility to be fully remote while working within reasonable commuting distance from any of our offices.

This position works closely with attorneys and legal staff across the Firm’s practices and draws upon their experience and knowledge of diverse matter types to support the use and adoption of Knowledge Management (KM) technologies, including the Microsoft 365 suite and new/emerging legal technologies such as document automation, intranets, extranets, and transaction management solutions. This position will also work closely with members of the firm’s Knowledge Management & Innovation team to support, design, and develop existing and new data tools that maximize the firm’s experience and matter data. In short, this person needs to see the big picture, but also have the technical skills to deliver solutions.

At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.

On a typical day you will:

• Create solutions with no-code or low-code tools to automate processes
• Engage in the testing, implementation, roll-out, adoption, use, and maintenance of practice technologies, including Microsoft 365 (particularly Teams and SharePoint Online), Litera Desktop, Foundation, DocuSign, NetDocuments, Contract Express, HighQ, HotDocs, Power Platform, and new technology platforms as introduced
• Consult with and advise lawyers, legal staff, and clients regarding the most effective use of technology across matter practices (e.g. options for closing workflows, automating tasks, the use of AI-enabled technologies)
• Participate in the evaluation, recommendation, and selection of new technologies
• Assist in the design and creation of in-house databases, intranet sites, dashboards, and workflows
• Analyze firm data to better understand trends and performance
• Design and implement integrations between systems
• Work with members of the KM&I department to ensure that content in KM&I systems meets Firm needs
• Develop automated document templates and support ongoing implementation, roll-out, updating, and use of automated templates in production
• Conduct KM&I systems orientation/training sessions for new legal personnel
• Troubleshoot and help triage KM&I technology system issues reported by users using ServiceNow

• 5+ years of technology systems management and administration experience
• Honest, energetic, and optimistic approach to collaboration and tasking
• Client-focused orientation that balances customer deference with quality control
• A passion for troubleshooting and reaching swift resolutions with technical issues
• Ability to methodically prioritize objectives and focus effort
• The ability to occasionally work extended hours on deadline-driven projects
• The ability to easily pivot between team projects and being an individual contributor
• Passion for knowledge-sharing, efficiency, and excellence in your work
• Experience with document automation software and eagerness to learn new tools
• Experience with document management systems administration/configuration
• Advanced knowledge of:
  • Microsoft 365 suite – Word, PowerPoint, Excel, Outlook, and Teams
  • Collaboration platforms – SharePoint Online, HighQ, etc.

Davis Wright Tremaine LLP is an AmLaw 100 law firm with 11 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client’s and each lawyer’s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.

DWT offers competitive compensation in addition to ample benefits including but not limited to:

• Choice of health and vision insurance plans
• 2 paid volunteer days for qualifying community service work
• Dental plan
• Fertility and adoption benefit
• Paid sabbatical after 13 years of service
• Tuition reimbursement
• Commuter benefits
• Retirement contribution

This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.

Washington State

The annualized salary range for this position in Washington is $110,000 to $114,000. Actual pay will be adjusted based on the candidate’s education, training, experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program. For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.

California

The annualized salary range for this position in Los Angeles is $109,000 to $129,000; and in San Francisco is $134,000 to $156,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.

New York

The annualized salary range for this position in New York City is $117,000 to $139,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.

District of Columbia

The annualized salary range for this position in Washington D.C. is $110,000 to $132,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.

Diversity, equity, and inclusion are part of the fabric of Davis Wright Tremaine – central to who we are and what we do. Our vision is to foster a culture where all talented individuals – including those who are from traditionally underrepresented communities in the legal profession – can have, and can see, a path to success. We embed DEI throughout our law firm with our four-pillar framework: Community, Growth, Education, and Engagement. We invite you to learn more about our commitment to DEI at .

Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email .

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