Workforce Scheduling Team Lead
2 weeks ago
Job Description: Workforce Scheduling Team Lead Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline. As Workforce Scheduling Team Lead, keep a pulse on call center team staffing. Guide and support the WFM scheduling team, ensuring goals for legendary service are met to support our growing North American company Better together This position is on-site, and we are looking for people who share our passion. Position Responsibilities Manage WFM Schedulers' performance by tracking and reporting team productivity and accuracy. Review processes and procedures to recommend efficiencies and productivity improvements to management. Train WFM schedulers on company policies and procedures. Handle any WFM scheduling-related issues with management. Provide weekly scheduling support. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. 2+ years of scheduling experience. WFM experience preferred. Demonstrated team leadership experience. Ability to evaluate data to identify trends. Excellent problem-solving, organizational and communication skills. Benefits Complete medical, dental, vision and life insurance coverage and other wellness programs. 401(k) with 6% employer match. Multiple bonus programs, including profit sharing. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. Uline is a drug-free workplace. EEO/AA Employer/Vet/Disabled #LI-CB2 #CORP (#IN-PPCS)
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Workforce Scheduling Team Lead
3 months ago
Genoa City, WI, United States Uline, Inc. Full timeJob DescriptionWorkforce Scheduling Team LeadKenosha Branch12355 Uline Way, Kenosha, WI 53144Customer Service is the heartbeat of Uline. As Workforce Scheduling Team Lead, keep a pulse on call center team staffing. Guide and support the WFM scheduling team, ensuring goals for legendary service are met to support our growing North American company!Better...
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Workforce Scheduling Team Lead WI
3 weeks ago
Kenosha, WI, United States Uline Full timeWorkforce Scheduling Team LeadKenosha Branch12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline. As Workforce Scheduling Team Lead, keep a pulse on call center team staffing. Guide and support the WFM scheduling team, ensuring goals for legendary service are met to support our growing North American company! Better together! This...
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Workforce Scheduling Team Lead
2 months ago
12355 Uline Way,Kenosha,Wisconsin,United States of America,53144 Uline, Inc. Full timeWorkforce Scheduling Team LeadKenosha Branch12355 Uline Way, Kenosha, WI 53144Customer Service is the heartbeat of Uline. As Workforce Scheduling Team Lead, keep a pulse on call center team staffing. Guide and support the WFM scheduling team, ensuring goals for legendary service are met to support our growing North American company!Better together! This...
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Workforce Manager
4 days ago
Sacramento, CA, United States Society of Workforce Planning Professionals Full timePosted On: 10-13-2021Position Title: Workforce ManagerJob Location: Sacramento, CAContact: The Workforce Manager is responsible for the development of the workforce specialists to ensure that call center objectives such as service level and shrinkage goals are met. The Workforce Manager would be tasked with managing the day-to-day activities of the...
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Sr. Workforce Consultant
4 days ago
Richardson, TX, United States Society of Workforce Planning Professionals Full timeSr. Workforce Consultant – Multiple Locations – Travelers Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation...
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Workforce Management Forecaster
2 months ago
Kenosha, WI, United States Uline Full timeWorkforce Management ForecasterKenosha Branch12355 Uline Way, Kenosha, WI 53144Customer Service is the heartbeat of Uline. As a Workforce Management Forecaster, you will dig into important data and offer insight to help keep the pulse on the team that delivers a best-in-class experience our customers have come to love and expect. Better together! This...
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Columbus, TX, United States Society of Workforce Planning Professionals Full timeWorkforce Management Capacity Planning Vice President – Multiple Locations – JPM Wealth Management JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees, and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate...
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Director, Workforce Optimization
4 days ago
Brentwood, CA, United States Ardent Health Services Full timeArdent Health Services (AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700...
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Workforce Manager
4 days ago
Marlborough, MA, United States Automated Health Systems Full timeAutomated Health Systems Workforce Manager Marlborough , Massachusetts Apply Now The Workforce Manager is responsible for providing innovative leadershipand oversight of the Workforce Management (WFM) function for ContactCenter operations. The Workforce Manager owns the implementation andadherence to defined best practices for key WFM...
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Kenosha, WI, United States Uline Full timeWorkforce Management ForecasterKenosha Branch12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline. As a Workforce Management Forecaster, you will dig into important data and offer insight to help keep the pulse on the team that delivers a best-in-class experience our customers have come to love and expect. Better together! This...
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Workforce Manager
1 week ago
Jackson, NJ, United States Six Flags Great Adventure Full timeKey Responsibilities: * Oversee labor scheduling processes and provide cross functional support to other departmental managers in the areas of forecasting and reporting. Provide recommendations for improvements based upon reports. * Work with park leadership teams to ensure the park is maximizing guest service and profitability through the efficient use of...
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Senior Workforce Planner, People Analytics
7 days ago
North Carolina, NC, United States Carrier Full timeCountry: United States of America Location: CANCO: Carrier-Home North Carolina Remote Location, Remote City, NC, 27006 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern...
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Warehouse Team Lead
1 month ago
Baytown, TX, United States SUNPAN Full timeAt SUNPAN, we are dedicated to transforming home furnishings and delivering exceptional experiences through the passion and enthusiasm of our team. As a fast-growing leader in the industry, we pride ourselves on our commitment to diversity, excellence, and the professional growth of our employees.SUNPAN offers a thriving environment where creativity and...
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Director of Workforce Planning
1 month ago
Orlando, FL, United States Travel + Leisure Co. Full timeWe Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...
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Assistant Director, Workforce Planning
1 week ago
Milwaukee, WI, United States Northwestern Mutual Full timeWe care and make a positive difference. Responsible for supporting the evolution of our enterprise workforce planning, including the development and implementation of scalable tools and practices that enable our Business, Finance and HR partners to develop a blueprint reflective of the Talent strategies necessary to ensure the organization has the right...
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Workforce Manager
1 week ago
Jackson, NJ, United States Six Flags Great Adventure Full timeKey Responsibilities:Oversee labor scheduling processes and provide cross functional support to other departmental managers in the areas of forecasting and reporting. Provide recommendations for improvements based upon reports.Work with park leadership teams to ensure the park is maximizing guest service and profitability through the efficient use of...
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, MA, United States Manulife Insurance Malaysia Full timeDirector, Global Head of Workforce Planning and Forecasting Location: Toronto, Ontario; USA, Massachusetts, Boston; Waterloo, Ontario Time Type: Temps plein Posted On: Publié il y a 2 jour(s) Job Requisition ID: JR24050478 Description d’emploi Are you looking for unlimited opportunities to develop and succeed? Do you enjoy work that challenges...
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Specialist IS Architect
4 days ago
Washington, DC, United States Amgen Full timeJoin Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four...
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Assistant Director, Workforce Planning
1 week ago
Milwaukee, WI, United States Northwestern Mutual Full timeAt Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Responsible for supporting the evolution of our enterprise workforce planning, including the development and implementation of scalable tools and practices that enable our Business, Finance and HR partners to develop a...
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PSC Workforce Development Advisor
4 days ago
Washington, DC, United States Development InfoStructure Full timeDevelopment InfoStructure LLC., (DEVIS ) provides exceptional DevSecOps integration in our agile software development and embedded software solutions, combined with comprehensive IT management and consulting services to our federal, state, and local governments. The outcomes of our research and development, products and universe of services will support the...