Senior Site Merchandising Manager

2 days ago

Boston MA United States Chewy Full time
Chewy Senior Site Merchandising Manager - Boston, Massachusetts

Chewy is looking for a Senior Site Merchandising Manager – Homepage and Deals to join our team, based in Boston or Seattle. This is an exciting opportunity to help shape Chewy’s shopping experience and ensure that we deliver to our customer’s high expectations on the highest-traffic pages onsite. You’ll define Homepage and Deals content strategy, develop a test and learn agenda to maximize awareness and conversion of Chewy’s products and services, and lead site merchandising execution and launch of sitewide events and promotions. The role partners closely with and influences key stakeholders and senior leaders from category management, ops, marketing, creative services, and product/engineering teams to build best-in-class shopping experiences for new and existing Chewy customers. This individual must be highly motivated, results focused, organized, and detail oriented, and must possess solid objectivity, problem-solving, and interpersonal skills. The scope of this role will continue to grow, and we are looking for someone who has the personality, passion, tenacity, and drive to succeed

What You’ll Do:

  1. Own site merchandising strategies for Homepage and Deals pages, including go-to-market launch plans for Chewy’s highest-visibility events and promotions.
  2. Design and implement targeted content plans that reflect customers’ preferences and behavior, Chewy’s brand voice, and top business priorities.
  3. Create and maintain mechanisms to keep cross-functional partners and leadership informed, as well as to surface key debates with relevant stakeholders.
  4. Use data to guide ongoing site experience improvements and content optimization that drives awareness and engagement with Chewy products, promotions, and sitewide events.
  5. Own inputs into partner team roadmaps to develop required features and reporting that can scale to the rest of the site merchandising team.
  6. Identify go-big opportunities and advocate for internal and external resources where needed to surprise & delight customers.

What You’ll Need:

  1. College degree in business-related field.
  2. 7+ years work experience, with 2+ years in ecommerce.
  3. Strong written and verbal communication skills.
  4. Ability to work effectively cross-functionally.
  5. Demonstrate a data-driven approach to problem solving and prioritization.
  6. Ability to think ahead and set plans in motion for future growth needs.

Bonus (if applicable):

  • Familiarity with SQL and advanced Excel capabilities.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact .

If you have a question regarding your application, please contact .

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