Head of Technology

21 hours ago

Charlotte NC United States Tbwa ChiatDay Inc Full time

Charlotte, North Carolina, United States

About TEGNA

TEGNA Inc. (NYSE: TGNA) serves local communities across the U.S. through trustworthy journalism, engaging content, and tools that help people navigate their daily lives. Through customized marketing solutions, we help businesses grow and thrive. With 64 television stations in 51 U.S. markets, TEGNA reaches approximately 100 million people every month across the web, mobile apps, streaming, and linear television. For more information, visit TEGNA.com .

As a key member of the TEGNA Stream Center manager team, the Head of Technology and Operations is a leadership position responsible for process development, documentation, and support for TEGNA's Spoke-Hub server and workstation platform. Managing a team of four IT and Engineering specialists and working with Operational team members, key vendors, and local TEGNA Engineering teams, this position will recommend, architect, and implement toolsets and services to ensure the health, security and optimal performance of the entire TEGNA Stream Center (Charlotte Hub). This includes the TEGNA Hub Data Centers, on premise infrastructure, as well as Spoke infrastructure.

This position will be responsible for documenting changes and managing capital upgrades to ensure technology is deployed and maintained with minimal impact to the Hub business center. This position will work effectively with other IT teams, corporate departments, business units, consultants and service providers to ensure smooth operation of TEGNA's Broadcast platforms within the Charlotte Hub environment. Candidate will be responsible for developing and implementing solutions to enhance the TSC viability including, but not limited to, patch application, Crispin Mapper rule changes, PRTG implementation, IP hardware upgrades. Candidate should also have familiarity with multicast environments, video routers, PTA servers, automation, and server patching.

Responsibilities:

  • Proactively ensure that TEGNA maintains a healthy and secure server and workstation environment.
  • Manage and execute special projects.
  • Coach, mentor, and manage IT and Engineering staff.
  • Resolve problems and document resolutions.
  • Architect and implement toolsets and build workflows to drive automation.
  • React to changes positively, handle other essential tasks as assigned, and productively challenge the status quo as appropriate.
  • Provide on-call and afterhours support through an on-call rotation.

Requirements:

  • College degree or higher (combination of education and relevant experience may be substituted).
  • 5+ years technology experience, including at least 2 years of demonstrated experience with server and automation orchestration, technical management, and IP monitoring.
  • Demonstrated strong leadership skills with a focus on coaching, mentoring, and managing a technical team.
  • Experience with automation such as Crispin.
  • Knowledge of broadcast software applications such as Crispin, Harmonic, and Evertz.
  • Scripting languages including PowerShell.
  • Ability to prioritize multiple complex tasks/projects and follow through to completion independently or as part of a team.
  • As a member of a service organization, ability to effectively communicate technical topics to various levels of internal customers and outside business partners. Interact with customers with empathy and in a mature and pleasant manner.
  • Must be able to work onsite at our Charlotte, NC facility with flexibility to support a 24x7x365 operation.

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.

Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.

Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.

TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.

EEO statement:

TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email

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